The Tile Shop is a well-established business that has been inspiring home decor ideas since 1985. With over 100 stores, it offers a wide selection of high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. Customers appreciate the friendly and helpful staff, who go above and beyond to assist with selections and provide excellent customer service. Many reviews highlight the knowledgeable employees, such as Shae and Taylor, who listen to customers’ needs, help find the right tiles without overselling, and take the time to explain product features. The store's design center is also praised for its outstanding support. Customers find the selection diverse and suitable for various projects, whether upgrading a home or preparing a property for resale. The staff's kindness and willingness to order samples add to a positive shopping experience. Overall, The Tile Shop is recognized for its good pricing, friendly atmosphere, and dedication to helping customers create beautiful, warm spaces indoors and out. Visitors often leave satisfied and eager to return for future decorating needs.
We worked with Ron Behymer and he was terrific! He worked patiently with us to find the right tile, it came in when he said, he held it for us, and handled several changes efficiently and without complaint. The tile is very good, but the service was exceptional! I recommend Ron to anyone wanting to do a project.
October 2026
Excellent customer service with Jeff Eastin at Sharonville store!!
October 2026
Jeff at TileShop is great at helping to find the right caulk, sealer and cleaner for bathroom tile project. Always a pleasure to- thank you!
