“Raquel did a GREAT job packaging my items that I needed to send home to Florida. She also did it well enough in order to come down on the price of shipping. My items arrived in perfect condition. Thank You!”
“I have been using this UPS location now for over 10 years. They deal with an incredibly high volume of packages, many of them Amazon returns, as most of my visits are!
The staff is well-trained, friendly and very efficient. I feel they do a tremendous job. fir what is likely low pay, and often in a very busy environment. They ROCK!!
What can slow them down is if customers come in with unprepared Amazon returns and are fumbling through bags trying to figure out which product goes with which return. The staff stays patient and kind, but unfortunately, it is an inconvenience to the other customers in line, so everyone, please organize your returns BEFORE you come in!
Also keep in mind parking can be tricky sometimes at this location. There are 6-8 spots out front that are specifically indicated as parking for 30 mins or less, so one can almost ALWAYS find a spot there. If you have a truly heavy box and need to pull up to the curb, please have the courtesy to your fellow customers to drop off the box, put it inside the store quickly, then PARK your car and return to the store. Please do NOT leave your car out front in the fire lane for safety reasons. You can take the extra 5 minutes out of your day for that common courtesy.
PS - I've also used this location because I had to fax something (I was shocked people still do that!) and they were great with that process & affordable.”
“No problems here. Love the self surface kiosk. Sometimes the line is a little long, but it's not too bad. I've never been to another UPS store so I can't say how they compare.”