“SpeedPro Cleveland West did an amazing job on my real estate signs! They even seemed to sparkle! (Literally, the burgundy letters almost appeared to have glitter in it!) Will and his team were willing to work with my tight deadline! Amanda, the graphic designer, spent 45-minutes with me on the phone while we went through modifications! She was so sweet and attentive and made it such an enjoyable process! Danielle from accounting was very helpful and suggested that I mail in a check to help eliminate me having a credit card fee! The quality of my signs were excellent and crisp! I will definitely recommend them for all signage needs!!”
“My mom recently passed away and as we were going through her things we found a scrapbook that she was putting together with our family history. It is so beautiful, she put so much love and time into it. I wanted to share it with my siblings and my aunt so I took it to get copies of the pages but I wanted it to look as much like what she put together as possible. A regular copy machine wouldn’t do. So I took it to Elyria print not knowing if they could get what I wanted but I was willing to try. They not only got the pictures just right but he also took the time to keep the pages in order. This little shop is great and the people there are so kind and thoughtful!”
“I reached out to them to get my baby shower invites printed from a digital download. They were quick to respond and got my invites printed and ready to go within a week! I worked with Darla who was so kind. We had a small issue with the download but Darla was able to fix it right away. I have gotten so many compliments on my invites. I cannot recommend them enough!”
“Had some posters made for a conference. Brianna was very good at helping me through the process, even finding that I used an image with PROOF across it. We changed that and the final product was great.”
“Raquel did a GREAT job packaging my items that I needed to send home to Florida. She also did it well enough in order to come down on the price of shipping. My items arrived in perfect condition. Thank You!”
“I have been using this UPS location now for over 10 years. They deal with an incredibly high volume of packages, many of them Amazon returns, as most of my visits are!
The staff is well-trained, friendly and very efficient. I feel they do a tremendous job. fir what is likely low pay, and often in a very busy environment. They ROCK!!
What can slow them down is if customers come in with unprepared Amazon returns and are fumbling through bags trying to figure out which product goes with which return. The staff stays patient and kind, but unfortunately, it is an inconvenience to the other customers in line, so everyone, please organize your returns BEFORE you come in!
Also keep in mind parking can be tricky sometimes at this location. There are 6-8 spots out front that are specifically indicated as parking for 30 mins or less, so one can almost ALWAYS find a spot there. If you have a truly heavy box and need to pull up to the curb, please have the courtesy to your fellow customers to drop off the box, put it inside the store quickly, then PARK your car and return to the store. Please do NOT leave your car out front in the fire lane for safety reasons. You can take the extra 5 minutes out of your day for that common courtesy.
PS - I've also used this location because I had to fax something (I was shocked people still do that!) and they were great with that process & affordable.”
“No problems here. Love the self surface kiosk. Sometimes the line is a little long, but it's not too bad. I've never been to another UPS store so I can't say how they compare.”