-
March 2024 by Mary Gorman
Took brother & sis-in-law to dinner. They go there often. I had fettucini alfredo with shrimp.
-
March 2024 by Jessi Love
Our hostess (Maureen) was the
-
March 2024 by Jim Larkin
We come to Sorrento often as it’s local for us. We’ve had good experiences here in the past. Tonight was the worst customer service I have ever experienced at a restaurant ever.Their posted closing time is 9:00pm. We walked in the door at 8:19 and were met by the manager, a middle aged woman, in the foyer. My girlfriend is a district manger for a restaurant chain so we are very cognizant of the workers. I asked the manager if we were good for dinner out of courtesy to let her know that we were aware of the time and that we wouldn’t be loitering after dinner. The expected response was “Yeah. You’re good. We still have 40 minutes” or something to that effect. What we got was “We close at 9” while staring daggers at us. We walked in and looked at each other like “What was that?” The manager followed us in and since she didn’t answer the question I asked again. Same look and she said “We close at 9. Just so you know” hen walked away without even entertaining a response.” It was very clear that we weren’t welcome there and we both took her response to mean we would have to be out at 9 pm regardless. Even if that’s how she felt, a little customer service in explaining it would have gone a long way.The hostess was sweet and greeted us but it was clear we weren’t welcome by management. We walked out and found that the doors were now locked 40 minutes before they close.Look, if we walked in at 8:50 with a sense of entitlement and ordered dinner, I get it. Truly. This was 40 minutes before closing time. We would have been done with dinner by 9. The absolute disrespect and dismissal by this manager was unbelievable.If you don’t want people coming in between 8 and 9 make your hours until 8 and let folks who are there enjoy their meal.We will never be back. I would rather drive for a half hour than to be treated like this again. It’s a shame too. We really enjoyed Sorrento.
-
February 2024 by Ray Thomas
Very Delicious Food!!! Super Service! Great Atmosphere!
-
February 2024 by Diane DeBevec
Priced competitively, traditional in menu, reliable in quality, Sorrento is a local gem. Service is warm, attentive, and staff must be happy because many have been there for years. Sorrento’s longevity is the sign of a loyal following. Taste the pasta and the elegant, fresh-made pastas, the crisp generous salad and warm rolls, the fabulous cappuccino and homemade limoncello and your return is inevitable….you will want to try the whole menu.
-
February 2024 by Matt Kelly
We came with a group of 34 and the service was fantastic. Great job folks.
-
January 2024 by Tom Gierszal
Love the hostess ❤️. Great bar
-
January 2024 by Amy Mcfall
Great atmosphere, friendly service,and food was excellent!
-
January 2024 by Marlene Tucker
Always a perfect experience.
-
January 2024 by Jen Buschur
Service was outstanding, even let us sit by the fireplace as it was a cold evening. Grilled chicken in wine sauce with bits of bacon was delicious. Definitely will dine here again!
-
January 2024 by Christie Reznik
First, let me be clear that the food has always been phenomenal and the service is usually good. I give this an overall one star because of the ownership and the experience I had and how he made me feel. I must say, I have never been to a restaurant where an owner essentially tells you to leave 5 min after they close. But I guess there is a first for everything, right!! It was beyond rude. Coming from someone who has previously worked in the service industry, that is something you just don’t do. You should want your customers to come back. You should want to make money. You should want to be well known and recommended. It was by far a turnoff and makes me not want to go back. That place used to be busy. The bar used to be full when I would go and since covid places have struggled. And clearly kicking people out will make you struggle more. I will be sure to advertise this and make it known so people have an understanding about who is running this place and why would you want to support a rude owner.
-
January 2024 by John Wicks
Met with a group of Old Friends. The service was great the food was
-
January 2024 by Beverly Hune
We had a large group, and they were great. The service and food.
-
January 2024 by Amanda McCoy Temkiewicz
Service excellent. Food was mediocre. We had a large party and most of us didn't care much for our food. The chicken cacciatore was the winner.
-
December 2023 by Lissett Lamboy
Theresa and the food! Thank you for the service it was outstanding and the food was phenomenal!!!! Can’t wait to comeback!!
