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October 2023 by Samuel Lucarelli
Jake is awesome, most helpful comrade you could ask for. Walked me through every category on my list, and was entirely knowledgeable and friendly throughout. Wish everyone could be more like him! Store has EVERYTHING you need for an outdoor excursion. GO!
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October 2023 by Sherry Clouser
Great customer service. Prices are a bit high but the one on one attention makes up for it. They also have quality items
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July 2023 by Alyssa Fernald
One of my all time favorite stores. The staff is lovely and very knowledgeable on all the gear and adventure recommendations. Also, the quality and caliber of products they offer is second to none!
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July 2023 by Cleveland Born
Adam and Jake helped me purchase my first Kayak, very very helpful and didn’t mind answering a ton of newbie questions. The store is very clean, organized and lots of smily happy to help staff. I’ll be regular customers for sure! Thanks!
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June 2023 by Ohio Sales
Staff is extremely knowledgeable and helpful. I appreciate they asked questions about my activities and suggested the appropriate gear. Selection is great and prices are fair. My family and I will be back.
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June 2023 by Robert Coleman
Always a great experience! Quality equipment, quality employees who are well versed in outdoor suplies, clothing, and all of their equipment!!!
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June 2023 by Rachel Huntley
After my first visit, I highly recommend Backpackers! Reece and Tom helped me prepare for my trip out west. They kindly recommended gear and clothing to help me stay safe and prepared! They had the sizes I needed and all items to make my trip a success. Reece even said to come back with pictures! The store was clean and organized. They were kind, knowledgeable, and spent over an hour helping me. Thank you!
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June 2023 by Kindle Adventures
The gear there is expensive due to it being good gear. I get that. But what I can’t get over is that every time I go I’m hounded by sales people. My family has come in there with me on several occasions and immediately also noticed how annoying the sales people were. I was just being polite to a salesman once and he talked my ear of for 45 min!! Nice guy but I just wanted to pop in there for a minute to checkout their Hyperlight inventory. I never got to finish shopping because I had to get out of there due time constraints. I ended up stopping back up there later and boom! Another salesman breathing against the back of my neck….. “Can I help you with that sir?” “No!” If I need help with something “I’ll ASK!” Plus this guy tried to act like he knew more about backpacking gear than I did and he didn’t even know me from Adam. I just drive by now and don’t bother going cause I know as soon as I go in there I’ll get hounded. Appalachian outfitters in Peninsula Ohio is better.
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May 2023 by Jason Lee Hasch
I had a very pleasant visit after something hit my windshield much closer to town . Passing this shop I noticed some damage and pulled over here to make a report. The staff is extremely friendly and understanding and was nice enough to let a guy use the bathroom while waiting for an officer. The layout of the building was spacious with an impressive inventory. I would highly recommend this store for your canoeing and camping needs. ? Thank you again for your hospitality. I picked up one of your cards for a neighbor that I'm sure will be visiting soon.
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April 2023 by Richard Kupniewski
Went in looking for a kayak. I received immediate attention when walking in. The salesman spent atleast a hour with me explaining all about kayaks. He was well informed. I was very happy with the personal help. I just have to decide which kayak I want to purchase from them.
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March 2023 by Jenifer Nemrava
Love that it's local yokel, but mos def not "Mom & Pop Shop" prices. Super extensive selection, rare Patagonia shiz and Cool Campers Club staff.
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November 2022 by Hawaii
Great shop with top notch staff. Anthony in the fly shop did a fantastic job getting my new reel all set up and saved me lots of time and troubles.
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October 2022 by Angela R
I just love this place. If you aren't outdoorsy, you'll want to be after coming here. The staff is always friendly and helpful and they carry a ton of things for everything from kayaking, hiking, camping, and fishing. It's way better than REI.It's just a great rustic store packed with cool and useful things. Even if you aren't into being outside, you'd probably find something fun and useful there.
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October 2022 by Brian Kesner
Sales staff were awesome with their depth of knowledge about the hiking boots I tried. I picked up a pair of Lowa boots; I’d never had a pair of Lowas and the staff suggested a tryout period. I figured I’d give them a shot around the house.In the meantime, my receipt is just gone. Can’t find it anywhere. I called and Paige said they will look for the receipt on their end and to bring the boots in for an exchange. I can’t say enough about the customer focused peeps here; they are really in business to make your outdoor sport excellent. Thanks Paige and the staff at Backpackers!
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October 2022 by Andrew Smith
I have spent a lot of money here, but no more! Beware this store will not stand behind their products like REI or Geigers. Both of which have no questions asked return policies for defective products. I bought a pair of Birkenstocks that broke within two weeks. They said they would see what they could do with the Birkenstock. I should have just bought them on Amazon. Very disappointing! If you are looking for a local place that will treat you right go to Geigers.
