This AT&T Store receives consistent praise for its patient, knowledgeable, and efficient staff. Customers report that the team is super informative, straightforward, and helpful with cellular needs, including setting up new service and switching over apps. The employees are noted for being very patient and efficient, successfully handling specific customer requests. These positive interactions, which include transferring data from old phones to new ones, have changed past negative outlooks and fostered strong appreciation. Based on these experiences, customers highly recommend the store and express continued loyalty to AT&T.
The customer service rep (Moore) provided the best customer service I have ever had for phones. He was knowledgeable, straightforward, patient, and efficient. Based on our interaction, I will continue to shop AT&T.
January 2023
Matt at the Sidney store was very patient and helped us with all of our cellular needs, He helped us switch over our apps and was very helpful & patient with setting up Our new service, I would definitely recommend a 10 out of 10.
October 2022
Matt was great at explains products & super helpful w/ our account! Very knowledgeable & patient! :-)