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July 2024 by susan fischer
7-11-2024
Your customer service was fantastic. In flooring, the service was great. Going over and beyond what was expected. While looking at several things, we had Lowes employees stop and ask it we needed help.
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July 2024 by BONNIE GAMBILL
Got what I needed.
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July 2024 by Wendy Fleischman
I would not recommend getting an appliance from Lowe's. In the past we've had good experience with the installers, but I am going through a nightmare getting a new dishwasher installed. The installers are not capable of handling any issue that arises and if there is an issue they will tell you to call a plumber. We've already spent $500 on a plumber the first time they tried to deliver the dishwasher (dishwasher was damaged and the installer messed up the water valve under the sink). They came back today, installed the dishwasher and told me I need to have a plumber back as the kitchen sink is leaking). So now an $800 dishwasher has cost us $1,300 (including the $500 previous plumbing bill) and we still need to have a plumber out??? This is unacceptable and I am done with this store. Buyer beware because the so called installers are awful!
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July 2024 by aaron hull
Prices to high compared to competitors prices
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June 2024 by Colleen Franz
Bought a new stove. Good price. Wasn't impressed with the lady that waited on me.
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June 2024 by Steven Olberding
Went to replace a craftsman socket did not have one in stock
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June 2024 by Patty Rush
Nice people there,always helpful
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May 2024 by Teresa Ammerman
Associate knew exactly what I needed and where it was located. Always a pleasure to stop in and see what's new.
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May 2024 by Marcia Homan
Said they would deliver my purchase on Monday….called at 5:15 - customer service said they didn’t deliver because the order didn’t have my phone number on it… yet when I call Lowe’s… they know my order is ready from the phone number am calling from….customer service tells me , sorry… it will be delivered Tuesday…… Tuesday comes around… no delivery to my house…. I call Lowe’s, Sidney, Ohio…..customer service says there is a glitch in the system…… it will be delivered Wednesday…. Wednesday comes….. no delivery…. Customer service makes up excuse why not delivered even though Alex in customer service personally guaranteed delivery today…they promise delivery tomorrow, when I told them I would not be home. .I cancelled the order. Too ugly! Would give 0 stars if could.
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February 2024 by Hazel Russell
Lowe's tries, with reduced staffing on the floor and products as expected. They have to pay more so we have to pay more. Plus side is their 10% Veteran Discount
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February 2024 by Robert Biddle
This is supposed to be one of the larger Lowe's stores, but going on Sunday may not be the best idea if you are looking for options that are not stocked.
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February 2024 by Kelly Copeland Sr
Bought the items through the app and picked up in the store. The process was quick and easy. The product and quantity was exactly what I ordered.
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February 2024 by Jeff Shively
Nice. .pick up order was easy
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January 2024 by Brooke Myers
It’s a Lowe’s. If it’s clean, I’d say that’s a plus.
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January 2024 by Teri Friend
They always have the best staff at the Sidney store.
