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February 2022 by Cay A.
I wish zero was an option because that's what this store deserves for their lack of customer care due to their crappy management team. The fact you let a prepaid order slip through and not even know it or contact the customer about it, their customer service doesn't listening any better either and cancel orders after being not to do so. If there were other options in this town I would happily order elsewhere, but the Kroger here is no better.
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May 2021 by Tim E.
Wow!!!! The service here is terrible! The line at the service desk is long, clearly the lady at the desk has no clue what she is doing. 6 associates have come to the desk and left. No one of them have offers to help and the lady behind the desk has not asked for any. Clearly the customer service label here is missing both words.
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December 2019 by Mayo M.
When are these stores going to smarten up and realize that the one and ONLY advantage that they have over online retailers like Amazon is that they can theoretically provide a much better in person customer experience than any kind of virtual store front. But instead of zeroing in on providing a great customer experience, they just continue to fail miserably with rude employees, no or few registers available to serve their customers and now they think they can do away with register all together and have customers do it themselves. Until you start paying ME to do a cashier's job, I refuse to use those self checkouts. I'm not going to stand there and try and figure out every error message that is displayed or have to read instructions on what to do next. And heaven forbid if you have coupons or try pay using cash, machines can't tolerate that nonsense either without causing some grief over the transaction.
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July 2019 by Chadilac
Great place to get your photo's done!
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November 2018 by Matt K.
Not bad shopping experience. Self check out guy makes me feel really uncomfortable and crowded when checking items out. Other casheirs do not make me feel this way. I usually bounce back and forth from sidney, wapak, and bellfountaine walmarts. When i see this guy in check out i cringe. Acts really unprossional around the ladies who i bet are made super uncomortable. Thanks for reading
