“Repairs were done the day after they were submitted. Technician was friendly, courteous, and thorough, testing all repairs to ensure quality. Follow up made on additional requests by property manager via email. Excellent service!”
“I'm leaving a review for the West building at Gates Mill Place. I just wanted to say that Ms. Anita Williams, the resident service representative, is the best! She's always smiling and has a bright attitude. My son is a resident at the building going on 3 years and every time I visit she's so pleasant. I asked her why there isn't any soft music playing in the lobby, because it seems like it would brighten the area to match her energy. She said it wasn't allowed. I don't know, but from all of the work that she does in the building I think that would be nice. It's just a suggestion but either way I think. K & D knows how to pick the the right people. Thanks”
“Hi Vantage team,
Thanks for addressing hot water problem on weekend! I know it is not easy to fix the problem for a whole building. The hot water runs very well in my apartment.”
“Building 4! Just want to shout out Eugene for always being so kind and helpful. He addresses all maintenance issues and concerns immediately; he's always so polite and friendly to everyone. Thanks Eugene!”
“I have been living at Eaton Ridge apartments for 12 years now. Debbie the apartment manager is exceptional. Derek and the maintenance staff are always reliable and efficient their response time is immediate. My only dissatisfaction would have to be the dogs that are on the property which goes against policy. I have been advised multiple times throughout my stay here that dogs are not permitted.”
“I wanted to be placed on a wait list and expected a usual routine of coming for an appointment, answering questions and filling an application by hand. But I was pleasantly surprised. On K&D website I was able to do everything online, uploaded a photo of my drivers license and pdf of my bank statement, both filled in and signed the application electronically, from the comfort of my home. It took about half an hour or so. Didn't tour an apartment yet but I have lived in K&D owned apartments before and I know for a fact that they take care of their apartment buildings. Beats me why everybody else will have you do all this in person. C'mon now, it's the 21st century, after all. Kudos to K&D! I totally enjoyed the procress of filling in an application online.”
“I lived here for two years and while there were a few bumps in the road when I first moved in I can confidently say it was a great place to live. My apartment was extremely spacious, maintenance and leasing managers would handle issues quickly and it is in a great location: 20 mins to downtown and a mile from Little Italy. Moving out was a breeze and I will miss this location! My only complaint was the trash bins, they often overflowed and some residents seemed to leave their trash on the fire escape regularly which is a hazard should an emergency occur but overall a great apartment for 2 years.”
“Overall nice complex. All apartments in Aurora are really high, perhaps due to the great school district. Suites are very spacious, the decor slightly out of date for the amount of rent charged. There are many layouts offered and really nice option of attached garages. I'm fortunate to have good neighbors because the noise insulation isn't the best.Snow removal and ice build up was a problem and had to call to get salt thrown down. It was difficult to get deliveries to my door and not wanting injuries.Maintenance is slow to respond to things that need to be fixed. Keep your personal belongings on your patio safely secured or they can be damaged when maintenance and yard workers are replacing mulch or mowing the lawn. Someone on staff is driving their carts over the lawn, can't be good for the grass but I guess it will be more noticeable in the summer. I've had several statues and garden decorations damaged with no apology. I sent emails to the office but no one has responded. I believe the office staff is operating limited hours, maybe due to Covid restrictions. We haven't been able to use the clubhouse or workout room so the cost of rent compared to the amenities that can be used has been a disappointment.”
“Ever since the new maintenance guy they have hired yards are cleaned trash is always picked up he is extremely kind to the tenants and gets to the problem pretty quickly even after he's off work just wanted to say thank you for finally hiring someone that cares about the facility he cleans up the yards so there isn't dog poo everywhere ect thanks Rick your doing great really helps to know if something is broken you'll get to it with a smile ?”
“This whole process has had me very worried and confused at every turn. Thankfully I was able to get help from the great staff at Highland Woods Towers & Gardens who really helped make it easy to navigate through the storm of questions I had and worries. Very satisfied with the help I received and will be recommending them to all my friends and family.”
“That's one of my part-time jobs W/ my client it's fair, I'm not going to say it's the bom!! cause it's not,,it's a low income building, I believe. & When I arrived there in the morning it is a small amount of people that hang out in the parking lot & outside of the building. When you park in the parking lot it is uneven it's like a downhill extremely wopsided ground,, so if you're visiting someone there be ready to climb a hill be ready to pull up or down the hill exercising your legs will really be tired, if you're not used to walking.”
“Wonderful apartment! I’ve made really good friends here. Solon Park Apartments has plenty of parking, and I always feel like my car is safe. Anytime there’s an issue in the unit, the staff responds quickly and takes care of it. I really feel like I can rely on them.”