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“We love staying at the Aurora Inn each year! The rooms are clean, the surrounding area is peaceful and quiet. Perhaps our favorite part is the top-notch restaurant — amazing food, ambiance, and cocktails — and how staff members are so friendly.”
“Nice place. Your typical Marriott. Lots of restaurants and places nearby. Convenient location just off the highway. Nice looking restaurant and bar on site with a nice open area just off the lobby. Small Starbucks on location as well as they typical snack area. Small gaming with some old cool arcade games too but the games were never on. Didn't use the pool or workout area during our short visit”
“We celebrated our daughter and new son-in-law's wedding at The Club at Hillbrook this past weekend and are still basking in the glow. Hillbrook is the most gorgeous venue that we could ever have imagined with its Old World charm, terraces, rolling lawns and the impossibly beautiful teahouse garden where the marriage took place. We had cocktails on the lawn, dinner by candlelight on the terrace, and danced until midnight in the pavilion -- each area perfect in its own way. The wedding party spent the night in the suites upstairs -- and the bedrooms were also quite lovely. Gina Carlson was wonderful to work with. The staff was excellent -- and the food was delicious. Highest praise for Hillbrook!”
Open 24 hours
24665 Cedar Rd, Lyndhurst
Hotels
“I had a poor experience at another hotel in the Cleveland area. I had a late flight and really wanted to settle in. However, the other hotel was so disappointing and filthy that I left a couple hours after checking i - and after trying four or five different rooms.
I sought a place to go to at 3am, decided to try switching to the Hyatt brand-- and found a Hyatt Place in a shopping/ living/ dining area. I called. The phone was answered by a friendly, alert voice who confirmed that rooms were available. I had not unpacked... so I informed the hotel that I was leaving and went to Hyatt Place.
Enough about the old place and terrible experience:
Regarding Hyatt Place:
If/when I return to Cleveland, this is where I stay.
The front desk professional- because that was her demeanor- welcomed me, got me checked in.
The property is clean.
The sheets and room were immaculate.
No frayed carpet.
Door locks worked.
Housekeeping team was friendly and helpful. In fact all the staff seemed to enjoy their jobs
There was free covered parking.
The adjacent restaurants and coffee house, etc, were extra convenient ( and there was breakfast and coffee at the hotel)
- All for roughly the same rental rate as the other place, that is supposed to be "upscale".
And- it was clean (Did I already say that?) and welcoming and quiet and well maintained.
Isn't it surprising that those things seem like extras at a hotel???
I had a busy few days- and I appreciate and say , " THANK YOU " to the staff for the pride they take in making hotel guests feel comfortable enough to rest in a clean, comfortable environment.
Kudos!”
Open 24 hours
9420 OH-14, Streetsboro
Hotels
“This Hotel have it all we needed for Truck drivers the got it parking for semi in the back the rooms nice to get nice rest for long drives and the have it a lot dining places to eating closest to the hotel ..”
“They were understaffed at the front desk. The front desk person was dealing with a phone call and the other person who tried to come help didn't have a computer that worked so I had to wait for 10 minutes while the front desk person changed credit cards on two reservations where a parent was obviously paying for their children's stay and wanted to lock down what the card on file could purchase.”
Open 24 hours
3581 Park E Dr, Beachwood
Hotels
“Rooms are fine except for the bathroom door. It's a sliding glass panel that is extremely noisy and doesn't close fully. This means I wake everyone up, and they hear everything I do in the bathroom. Please put real doors up, and we'll come back!”
“Excellent experience. I had mark for a massage he did an amazing stone massage. Elona was wonderful at the front desk. We met the owner she was extremely pleasant and knowledgeable. Our server at the resturant joe was on top of it with great service. I would recommend this place all the way around.”
“I had a situation. I need a place to go to highlighted in. They are very good professional. I liked it. It was clean, had a microwave in the fridge, erator. Feel like it's a decent rates.”
Open 24 hours
240 Highland Rd, Macedonia
Hotels
“I have to be real first time I stayed here was nice pretty clean bathroom was clean was not bad at all but the second time wasn’t good I extended my night got my keys re made left for awhile came back to my room and my stuff was moved someone took a alcoholic beverage of mine out the fridge I had, and most of all what really did it was there was a BED BUG in one of my plastic bags I had left there on the table with some of my things in it!!!! So that did it sorry I definitely won’t be back!!! I’ll be at the laquinta inn next door they are way better and their prices are very reasonable and good as well!!Rooms: Really clean bathroomNearby activities: There’s a lot of good food places near by”
“Checked for bedbugs & I was surprised not to find any. 2 summers ago I did. Unfortunately it was after i slept already.. I bounced with the quickness! But not b4i got my $ refunded! Always check right away for bugs & the filter inside the air/heater. Should be changed or washed at every rm cleaning!”
Open 24 hours
23303 Oakwood Commons Dr, Oakwood
Hotels
“Rooms were nice and clean. Conveniently located for my bowling trip. It breakfast on Sunday morning was supposed to be available until 10 am. They ran out of eggs and refused to make more. Coffee ran out and it took forever to get more but it was finally ready.”
“Diz place be in da nice area of da hood. Room smells like someone be relievin demselfs on da carpet. On my wayz back from da Taco Bells, I mets me a nice lady who wad in da parkin lot. We be partayin all nights long.”
Open 24 hours
26300 Chagrin Blvd, Beachwood
Hotels
“I have to say, it has been and still is an amazing experience for me in this hotel. The manager Mark is one of the most professional and friendly, accomodaiting, guest aware people I have encountered. The friendly atmosphere here is contagious. Breakfast is delicious, just a sunny side up for this place. Rooms are just right, anytime you need anything is right there. Coffee and tea around the clock and smiley faces around the corner. Must stay! If you are ever in Cleveland this is the place to make your trip. I love it! ❤️”
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“This is one of those special hotels that is awesome because of the people that work there. Every interaction I had, from checking in, to breakfast, to checking out, the people were warm and friendly. It was a little farther away from why I travel to NE Ohio, but I would go back again in a heartbeat because of the people. Kudos to management for instilling such a positive and warm culture.”