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November 2023 by Mayan Mindz
First time visiting . Sign said walk ins accepted. walked in and the guy just simply said “sorry , no”. Not friendly and no other explanations as to why he couldn’t take me . Maybe he was overwhelmed. However, first impressions are everything.Customer service training is needed . I’ll take my hard working $$ somewhere else .
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September 2023 by DevahD Cycling
So, to start, this is my second time receiving service. The first time was based on Google reviews because I was desperate to fining a reliable nail salon that offered great service. So, on the first occasion, I came in as a walk-in. I did not wait long and was seated a few minutes after signing in. I was somewhat unsure if I wanted the acrylic removed and get a new overlay. The tech seemed confused and started stating all the charges like I couldn't pay for it. In my head, I was like, "I'm here to get my nails done. If I couldn't afford it, I would not have come." Anyways, the tech started looking at my nails and i told her exactly what i wanted since I've had acrylic over my natural nails for 2 years (on and off to breath and cut down). To start, the drilling was rough and was moving fast, causing an injury to both middle nails (more about that later). The removal of the lifted acrylic was a bit messy and wasn't removed as seen fit. This means that once the new acrylic was applied, you wouldn't see the flaw as I like clear or pink tinted polish once finished. To continue, the tech suggested a "stronger acrylic," I agreed, since I work with my hands. Service was completed, and all in all, I was somewhat pleased even with the flaws and scheduled an appointment before leaving. 2 weeks later, I noticed fungus growing under 2 nails and lifting of the "stronger acrylic," and shortly, they came off. Which gave me some time to heal my nail and let them breathe. So it was almost time for my second appointment, and I needed to reschedule because I had too many obligations on the scheduled date and needed anrefresher before an event, so I had to reschedule. Which was great and on the date I needed. I was scheduled for a mani and pedi at 9:15a., on which I was more than on time. Unfortunately the mani and pedi service was turned to a mani because my technician didn't arrive until 9:25a and didn't start in my hands until after 9:30a. I had somewhere to be at noon. When she did finally start, she asked if I was still getting a pedicure. I stated no cause at this point. I was pressed for time (which I stated) that point she put her things down, went to the scheduling book , called another client, and then stated to me that I should have called to tell her vmbecause if her schedule. I stated I made the decision while waiting because I have somewhere to be, and I don't have time for a 2 hr appointment cause the nails was an hour on its own. She continued to do my nails while constantly looking at her phone and sending messages. The tech was somewhat OK, though I came home with an injured finger from unnecessary rough filing. She offered a discount, but I will continue my search for a good knowledgeable, dependable nail tech and keep Diamond Nails in my back pocket for immediate service.
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August 2023 by Evealyne Goode
I MISSED my pedicure’s from here, I am happy to be back The leg massages and attention to detail is still the best!Services: Foot massages
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August 2023 by Lisa
Very friendly and professional. Provided great service and quickly.
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August 2023 by TEe B
Just rudeCame in no one offered to help me at allPeople walked in and set down before meI was the only black women there so I’m assuming that’s why I was being looked over and treated like I didn’t matterI’ll never go back
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August 2023 by Jesse Roberts
I watched them take things out of the trash to use twice. And my nails only lasted 4 days before they started popping off. I didn't even make it to the event I needed them for.
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July 2023 by Jennie Hughes
The best pedicure of my life. I am a long time customer and can say that every technician is professional and takes great pride in their work.Services: Foot massages
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May 2023 by Mary Marinelli
I walked in to get a pedicure. I was seated immediately. The leg and foot massage ………..excellent!! I was so impressed with how long my leg massage was. I am so relaxed and my pedi is beautiful. Thank you for a wonderful service.Service: Pedicure
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May 2023 by Angela Gullo
My nails look beautiful and they are very friendly and nice! I am very happy I stopped in! Thank you!Service: Gel manicures
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April 2023 by Kathy B
Nancy was great for a mani & pedi. Very much pleased & will rebook with her.
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March 2023 by wandra evans
Nice, cozy boutique! Staff are always warm and welcoming. Services are reasonable
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March 2023 by Debora vj
Nancy is a great tech she gives a excellent pedicure & massage!
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February 2023 by Paris Holmes
I’ve been getting my nails done since I was 18 years old. I am 46 years old. This place has been out any nail salon. I have been to in these years. Awesome awesome awesome I highly recommend them.Services: Manicure
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January 2023 by Sherry Farmer
Michael is nice and I love hearing his stories about when he lived back home.
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August 2022 by Nicki Nicole
this is the most UNPROFESSIONAL salon i have ever been to! they say they take walk ins but on my 3rd time walking in they turned me away. they let me sit there for 20 minutes until they told me they can’t do it! i hate this place and i hope it closes down!
