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October 2023 by Jack Telford
DO NOT BUY FROM THEM! They will sell you something they know doesn't work/is broken and then refuse to return it.
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October 2023 by Harold Bogart
The owner is either too incompetent to or refuses to pay his employees on time. Don’t shop here.
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October 2023 by Joe
Never buy from them…. The owner Matt is the biggest scam artist ever…
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December 2022 by Aaron Stine
Ordered a Galaxy Tab S7 off ebay and received a Galaxy Tab A. I've reached out to them and received no messages back yet. I will revise my review as the situation unfolds.Update:They apologized, but now I have to return the item and they sold my tablet to someone else. The situation is unfortunate and a waste of time.
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November 2022 by Andrew D
5 star excellent experience with PC Parts Unlimited. Here’s my story: I had to find a power supply and power chord for an HP computer since we lost it during the hurricane in Southwest Florida and I needed access to my HP computer. Called the HP store and they no longer carried it, but they gave me the name of some resell companies that should carry the power supply. Called those companies and they were stumped. However, one lady stated I should contact PC PartsUnlimited and ask to speak with Rob Rodick. She said if anyone would have it PC Parts unlimited in Ohio would and Rob would locate it. Called PC Parts Unlimited and spoke with Rob, he was able to locate the part efficiently and had it to me in a flash. So very thankful he found it. He followed up with me through e-mails and phone calls as well. Great company, and would not hesitate to use them again. Thanks again to Rob and his great staff at PC Parts Unlimited.
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June 2022 by Kris Santin
Have ordered numerous parts from PC Parts for my companies over the years and never once had an issue. I read some of these other reviews and have to wonder if when ordering the mistake was user error on the buyers end,..
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September 2021 by Rocco Gaming
Everything I order came fast and worked very well highly recommended.
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August 2021 by jerry manju
DON'T EVEN BUY!!ordered three parts for my notebook. It said in stock. Order was processed and a I got an emailed sent to me. NOTHING ever came. Took 2 months to get money back. Criminal
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February 2021 by mohammed bushnaq
Received broken stuff from them when they mentioned that they are working fine.
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November 2020 by Ge Ps
Ordered a logic board for a MacBook Air on ebay, delivered soon (in Italy!), everything works.
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August 2020 by Christopher Miles
Great place to order computers, parts, cell phones, and much more!
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August 2020 by Ronny H.
Buyer beware! Ordered a laptop battery through Walmart.com that was sold by PC Parts Unlimited. I paid extra for express shipping which took over a week. I requested a refund in the extra cost of shipping and was told to go pound sand. When the part finally arrived, I was beyond disappointed; they had sold me a used and dented battery which is unsafe to install. After requesting a refund from them, they were unresponsive, SURPRISE! Walmart.com tried to reach out to them by phone and email, no response, SURPRISE again! Walmart.com stepped up and issued a full refund to me and recommended I discard the hazardous battery. With so many negative reviews from this hack company, I should have researched them before making my purchase.
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June 2020 by Mark Libbey
I have no idea why there’s so many negative reviews. I’ve bought many products from this company and have never had any issues.
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April 2020 by TheLoneQ
please never work with these people. i ordered from amazon and had them ship it, it showed up alright, but the product was missing one of it's four screws. i sent an email, and seven phone calls, with no response, please buy from someone else
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April 2020 by Computer Solutions Tampa
I ordered an item from this company through Amazon. I was given a tracking number. I waited a week or so to receive the item, I just received a refund due to undeliverable address. I order from Amazon 4-7 times a week and no issues. I called UPS they stated they never received the item. The tracking number states its still being shipped. I contact PC Parts Unlimited and the rude customer service person stated they shipped to address on Amazon form and that UPS sends back stuff all the time. I mentioned to him that UPS never received the item at all and that's what I see with the tracking number too.. It will show when the item was scanned at the receiving center. He would not even lookup my account to see the exact address they say they shipped to. No customer service skills at all. I read there on Google reviews that I'm not the only person having issues with shipped items. BBB here we come.
