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“The food that we were feeding our Chihuahua was going out of business. We brought in an empty bag so we could get something similar. Your associate new just what to show us. We are very happy with our purchase. Our little boy likes it too!”
“Love this company! They always have my cat food brand. I also love the dog treats by the pound. Each location that I have shopped has had staff that were friendly and helpful.”
“Always a nice place to shop. The staff are very helpful and direct you to what you are looking for. Spend some time here to look at everything. There are lots of good gift ideas. Whatever your outdoor needs, come here to check it out. I buy bird supplies here. There is a nice selection of feeders, seeds and more. I purchased squirrel corn today.”
“So glad we found this hidden gem about a year ago now! Absolutely amazing customer service and super friendly every time! Very convenient for us to get all of our dog food needs. We drive about an hour one way to come here and completely worth it!”
“There is nothing like seeing your pup joyfully racing through your yard. We did not want to put up a physical fence because we have a large corner lot...expense and aesthetics. Had some installation issues that were weird but finally figured out. Had an episode where alarm went off and would not shut off..company responded to fix within 48 hours. Had several trainers...but Jonathan was the one that seemed to enjoy his job and interactions with Raylan. He is the best!”
“If I could give more than five stars I would. Miss Sue is honestly the best groomer around. She treats my girls like they’re her own puppies. My poodle mix leaps around the house when I tell her it’s groomer day. Sue has always listened to any and all concerns or special requests that I come in with. I love that she keeps notes on the dogs haircut preferences/special accommodations. To me this shows she really cares, wants to put the dog first (most important!) and that you as a customer are not just a number.”
“I recently met Rudy and he is a gem. Helpful, engaging and knowledgeable. Best of all competitive for a small business as his pricing matches or beats what I can buy at local greenhouses, and even chains. Bought hot pepper bird seed and suet there, again at a competitive price and he has a rewards card. Nice to support someone who is local and so likable.”
“So glad I found this place- it has just about anything you could possibly be looking for. Great selection of dog food and prices are fair. Jason was very pleasant to talk with and he really knows his stuff.”
“I have entrusted them to care for all my fur babies. Recently my 15 year old cat was diagnosed with a rare and aggressive form of cancer. Dr Kelly explained everything and offered options. We were able to maintain her quality of life for close to a year. When it was time to cross the rainbow bridge they were so kind and caring. They made a very difficult time as pleasant as possible. I wouldn't go to anyone else.”
“The staff were informative I was able to make a great decision on what fish I wanted. Due to how well informed the staff were I was quickly able to go home and make sure that my fish were well taken care of. The first time fish owner and as of writing this my fish are still alive and they're okay.”
“Clean store, welcoming. Young staff, but very friendly and enthusiastic. Note: prices are cheaper on the website. Check there first, then ask to price match.”
“Love the groomers! My fur baby was nervous, but Abigail made him feel at easy. We were able to purchase him a treat or two upon leaving, but no one was around to help with questions. Sometimes maybe a sale or two can be ran to increase customers intake.”
9AM - 6PM
20075 Chagrin Blvd, Shaker Heights
Pet Stores
“Amazing pet store! Love shopping here for my dog. My dog gets her nails clipped here and we absolutely love the service quality. Always amazing and friendly staff”
“Me and my girlfriend absolutely love this store. We live 30 minutes away and it is 100% worth the drive. Every time we get paid we try and make it up there. Wonderful customer service and variety of fish,plants and our favorite shrimp. They also have all the necessities you could imagine for your aquarium if I could do a 6 star I would.”
“We’ve started training our puppy at this Petsmart and we couldn’t be happier with the results! Emma is an amazing trainer! Our shih tzu puppy is so well behaved and learning so much! I highly recommend taking training courses with Emma!”
“This location is absolutely phenomenal! They love my dog Bruce Wayne and he loves them. They are warm, kind and knowledgeable. This is our new favorite location and we'll absolutely be bark! Lol I mean back ? ? ? ? ? ? ”
“Great little boutique in Macedonia, I often pick up orders or make a quick stop in purchase if out picking up other orders. I recently picked up Halloween-themed items and my indoor kitties are loving their new collars. My dogs are counting the days until we start the Halloween cookie count-down calendar. A must-have for any cookie monster dog.”
“Will did a fantastic job in my boy Dexter’s shave! He caught places other groomers missed in the past with no nicks, cuts, or scrapes, and he’s so much happier- playful like a puppy again! We’ll be back in the future!”
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“While we don't always purchase pet supplies here, we do have our senior dog (17yrs old) groomed regularly. I can't say enough about the grooming staff and how well they treat our old man. They are absolutely wonderful and do a fantastic job, EVERY time we bring him in. We definitely feel as though they treat him as if he was their own, so we have no issues or concerns bringing him in to be groomed nor recommending their grooming services to others.As far as the store, there is quite the variety of products at reasonable (and consistent) prices. There are a few items we tend to purchase at this location, rather than having those shipped via e-commerce or buying at other stores in the area.”