“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
“I have always had a positive experience with this USPS. While the line can become a bit long, the team works quickly to assist everyone. Best USPS I’ve been to in a long time.”
8:30AM - 5PM
12804 Chillicothe Rd, Chesterland“I came to the US, and I needed to post two Items, so I went to this post ? office. They have a beautiful space with lots of parking spaces, and the location is easily accessible. Their customer service is excellent, and they are professional. The lady who attended to me was sweet, friendly, and soft-spoken. I was captivated and endeared to her unusual calmness, sense of humour and joyous spirit. Please go to the post office; her demeanour is therapeutic and comforting.”
8:30AM - 12PM 12:30 - 4:30PM
14837 Chillicothe Rd, Novelty“Chose the Newbury US Post Office bc of the comments about friendly service. Had 13 boxes to send hither and yon so knew would need that kindness and patience. Shortly after arriving 2 other customers arrived. Jamie and Teresita coordinated effortlessly to take care of everyone with speed and a smile. This will definitely be our go to USPS from now on! Thank you Ladies!”
“Front desk help always friendly & competent. (However, I do agree that sometimes the subs for our home carriers are not as precise with addresses. Also - forwarding in the entire U S has become extremely difficult.)”
“My elderly father lost his maibox key. We went into post office at 12:30 to see what to do. They said it will probably get the lock changed tomorrow. Within an hour it was changed. What wonderful customer service. Thank you so much.”
“After being cancelled twice from the Cleveland Heights post office for a passport I scheduled at this location. Tiera was polite, efficient and informative. Very straight forward process. All around great experience.”
“Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.”
8:30AM - 5:30PM
3675 Warrensville Center Rd, Cleveland“Thank you Ms. Shirley & Ms. Debbie! After almost a week of a missing package coming from FL that was paid for to be expressed, these ladies got the job done!Though they didn’t personally deliver the package, their customer service & effective efforts to assure it was delivered safely spoke volumes!Customer service makes a huge difference! It will turn a frustrating situation into a seemingly less complex ordeal. Thank you both for your positive energy & smiles through the phone. From the Sunshine state all the way to Ohio! ?”
8:30AM - 5:30PM
1568 S Green Rd, Cleveland“Janice at the counter was great. She made sure my daughter and I were satisfied with our mailboxes, she was very helpful! I'm a new resident and impressed with her friendly attitude.”
“I haven't been to a post office in years, but I went today because I needed a money order, and had to mail two packages.I was pleasantly surprised, after reading the bad reviews of this location.This post office is large and clean. They sell birthday cards, gift cards, and decorative mailing boxes and envelopes, in addition to standard postal products.The staff is friendly and helpful.No complaints here!”
“People give post office's a bad rap, but honestly, I've rarely had a problem here. If you treat workers with respect, they usually present their best version of themselves.”
“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”
8:30AM - 5:30PM
89 Willis St, Bedford“Love this location. The two ladies that work the front desk are amazing. They keep you from making mistakes that would impact your delivery times. They are very nice and courtes.”
“Usually use the self checkout kiosk which makes it easier, plus I pay for labels online for my packages. Hopefully they add more self checkout kiosk at this location as more people are beginning to use it.”