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May 2025 by Bea Baker
All of the bad reviews posted here are for Commodore Bank. I strongly agree they had gone to pot. Since North Valley has taken over, I have had no complaints.Employees are friendly and knowledgeable. Give our small town bank another look-see, folks.
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April 2024 by Steve Revoir
I was told I had a nine year loan it turned out to be a twelve year loan. I financed $46,276.88 and I found out I owned $67,079.52. They charged me 50 percent interest. I'm paying over $20,000 in interest on a $46,000 loan. I will never use this bank ever again. They are legalized crooks. I recommend to people not to use this bank to finance anything. There should be laws to protect the consumers from thieves like this.
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December 2023 by Hannah Wilson
I’ve used this bank since 2018. It just keeps getting worse and terrible service when I call in for help. Outrageous monthly fees and no one seems to be able to explain them. Shut down my savings account unexplained too. When I had to order a new debit card I had to call three times and each time I was told that it was never ordered by the previous person that was “helping” me order the new one over the phone. So it took over a month to receive a new debit card. I’m fed up, I used to like this bank. Oh and they limit you on how much of your own money you can spend in one day so I can’t even pay my rent with one payment.
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July 2023 by Wilma Smith
Trying to call before they close on Saturday only getting recorded message turn phones on
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May 2021 by Rodney Caupp
If after 11 years (...from Eastern Ohio, to Up-State Michigan and down to SW Ohio), IF you can't trust my 5 star rating, who you gonna trust? Thanks for ALL the help by phone COMMODORE
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April 2021 by Sarah Winters
I want to thank Stephanie Ailes for all the assistance she has given me with some unusual business. She was courteous and very helpful. I can’t thank her enough.
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August 2019 by Tim Yoder
Customer service is 0, forget about them ever calling you back or being much help. Also are constantly having to hire new tellers and the tellers dont even know the local people
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June 2019 by Missy Miller
Not happy with this bank. The tellers never know who you are, regardless of how many years you've banked there. Also, funds tend to " disappear"...
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February 2019 by Christy M
Having problems with the new app and I called 2 weeks ago and not one phone call back for assistance I am still locked out of my accounts not happy with customer service
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February 2017 by rachel hains
I love this bank. I have had an account with them since i was 13. So friendly and really take great care of their customers.
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December 2016 by john miller
Bad management, every location the tellers gossip about their clients. It's a small town bank, small town problems at each location. Bank president makes bad decisions with his investors money, just my opinion
