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March 2024 by Vanessa DeBose
Love this
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February 2024 by Zachary Walkos
They messed up my food and said they would refund it, and they never did.
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February 2024 by Tanya Tucker
Once again, I ordered two 16s all they had to do was add lettuce, tomato and mayo to one another one the same with no cheese and once again they left off the grilled onions and peppers called for over an hour repeatedly to get a manager nothing no pick up and when someone finally picked up, they said it was Pizza Hut not Jersey Mike’s I will be going up there tomorrow afternoon to speak to a manager because this is ridiculous and bad customer service and if I don’t get any results, I will be calling corporate Jersey Mike’s is too expensive to have my food wrong twice
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January 2024 by Jean Fisher
Racist
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December 2023 by Matthew Gerstenfeld
Waited in line for approximately 10 minutes behind 2 other customers waiting to have orders taken. 4 employees working behind counter and not a single employee acknowledged us to even inform us they would be with us shortly. Walked out. Won't ever go back to this location with that kind of customer service.
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December 2023 by Silvia Grava
After waiting an exorbitant amount of time with only one customer ahead of me, I watched the sandwich maker take cash payment and not change both her gloves before making my sandwich. I asked her to change it and she said she only uses one hand and then proceeded to make my sandwich and touching all the toppings with the dirty glove. I pointed that out and she ignored me. Another employee came in while I was waiting, announced they were closing 5:30 (it was 3pm), then sat in the customer seating area and ate his Five Guys meal. Disgusting service.
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December 2023 by Ann J.
DO NOT EAT HERE. Recently did a pickup here and jersey mike head contact reimbursed my food for a gift card.The order was a wrap and long story short, the sandwich was a sloppy mess and they added jalapeños when there's nothing spicy in a chicken bacon ranch sandwich. It was warm and melt and terrible. I can't eat jalapeños so this was entirely unedible for me.Long before now, my dad watched these people for a sandwich one time and the lady didn't know how to make the sandwich and messing up the size of his sandwich. These people are dense and don't know how to do their job. Everyone here to go to corporate as this location needs better management immediately and better workers.Jersey Mike's is too expensive as it is to get poor food. And if I didn't DM the company on Twitter I may not have gotten a gift card for this terrible and lousy service. NEVER EVER coming back here again. The JM on the west side in Parma or the one on Euclid in Willoughby are 10/10 much better.
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October 2023 by Krystal F.
The workers are not polite. They do not greet you, they just stare. I felt extremely uncomfortable when I first walked in. The only lady that was polite was the women making my sandwich on the grill. The bigger one at the register just has issues. I will not be coming back to this location.
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October 2023 by Kambria
Walked in to an empty store with two staff members one cleaning and the other standing texting on his phone. He looked up as I walked and went right back to texting the girl cleaning looked at me and continue clean. I walk up to the counter and the man continues to be heavy in his text message I said hello he ignored me continued his text. I said hello again he said I’ll be with you in a minute as he still text, the girl never opened mouth. I walked out no spending money where it’s clear I’m not wanted
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October 2023 by shameka a.
I love it best subs in town my favorite is chipotle chicken cheese steak and the sauce
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October 2023 by Cehzar Clark
This review is not for food quality or Service! I tell you why. I was craving something different! I went on Uber Eats, and Ordered 2 California Chicken Subs. My driver name was Vicky! He came to the restaurant and picked up my order! Then come to his car, and since he did not confirmed the order he cancelled it, then ate my food and try to lie and say the restaurant said someone else picked up the order!! The AUDACITY!!!!!!! I kinda want to blame Jersey Mikes for not forcing him to confirmed the order! But since I am a Uber Eats Driver I know that most places don’t have u confirm the order! Now the part that makes me mad is when I reported the driver that convinced me to cancel the order they (Uber) said I can’t get a refund! I am P I S S E D
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September 2023 by Anthony Hobson
1st time visiting & I tried The Big Kahuna. Very satisfied, my only regret was not ordering the FULL SIZE!!!!
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September 2023 by Jasmine P.
It seems that they had a bad day that day trust and believe I will never go back! They need to hire more staff or maybe the staff because of the people that work there
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September 2023 by Lyndon Dawes (216jackie)
Amazing service every time never had a problem with the food and doubt I ever will.
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August 2023 by Isabella Quintero
I went a few days ago to get a sandwich for myself and my daughter and the employee named brooklyn was extremely helpful and patient with me as this was my first time at a sub place like this. She suggested a grilled sandwich and made it for me very promptly and with every modification i requested. It was one of the best sandwiches i’ve consumed in a while. I would personally recommend number 43! I will definitely be coming back if the service i experienced from brooklyn is similar to the other staff!
