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November 2023 by Deneen Di Fiore
I dealt with Ben from start to finish. He was extremely helpful, courteous, informative and honest. He answered ALL my questions, and believe me I had A LOT. He ALWAYS checked in with me to let me know how the process was going. I was extremely pleased with the whole process. They do GREAT work. Thanks again Ben!! And thank you to the staff for a job well done!!
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November 2023 by KMM
Very satisfied with the service and repair of my car. As someone who takes pride their vehicle and does not take collision repair lightly, this speaks volumes of the shop. Ben took great care of the process. The attention to detail and timely updates were highly appreciated…he truly is an asset to the team. With how upsetting an accident can be I was happy to work with someone who cared just as much about my car as I do. Thanks again!
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October 2023 by Monique Fields
Caliber did an excellent job on my car even down to my specific paint color. Everyone one is so friendly and they make the experience a smooth o e.
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September 2023 by Steven Lewkowicz
Caliber did a wonderful job from scheduling my car repair, through providing me with regular updates on repair progress, to completing the repair expertly. I would definitely recommend them!Services: Painting
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September 2023 by Joey Emrick
The employees at Caliber are very nice, understanding & knowledgeable. I have used them before & they do an excellent job. Car looks fantastic when they are finished. Highly recommended!
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September 2023 by Paul Ricchetti
Great staff. Lee was especially helpful. Car looks great. They did a excellent job and made it convenient and low stress.
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September 2023 by Matthew Trowbridge
I've got to say, the 5-star reviews are legit. I worked with Lee and others to get through the repair process of an insurance claim. The team was great in communicating with me every step of the way, and they helped a lot with managing the rental car process as well. They answered all my questions and never felt rushed or distracted. I came here for insurance work, but would voluntarily work with Lee and this team again. Very happy with the experience!
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September 2023 by Markita Williams
Caliber Collision did and excellent job on my car and completed it in a timely manner. Everyone was very respectful and helpful with the process. Ben was very nice and kept me updated about my vehicle. I am pleased with the cleaning afterwards. It’s like I was picking up a brand new vehicle.
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July 2023 by Lorenda Goodman
I was very satisfied with Caliber Collisions work. My vehicle looks brand new. Riley and the whole team were amazing. I definitely would recommend them to anyone.
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July 2023 by Steven Holland
I always have a very satisfying experience when dealing with Caliber Collision. There's gentleman there who has always had my best interests at heart. I would recommend Cord to any customer. Just ask for him.
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June 2023 by Robert L. Smith
This young lady was quite a delight, she took in our vehicles and didn't have to repeat ourselves on any details. The place of business was neat and in order. She does the company a mark above excellent, and she told us that all of the work was guaranteed for life. I was totally surprised to hear this.
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May 2023 by James Scott
I've received excellent service from Ben at Calliber, South Euclid. Very respectful and courteous, along with keeping me updated on the progress of my repairs, which, by the way, they did an excellent job. Will definitely will be back if needed
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April 2023 by Nick Groh
Had to have my car repaired after someone drove into my lane while I was there, proving that two objects cannot occupy the same space at the same time.Very easy process to get things started with all insurance as well as a rental since they have someone on site to help with that. Notified throughout the process of updates through text tracking and always available on the phone for updates. The car took a few days longer than anticipated, but again good communication throughout. Just as easy to finalize things to get my car back.Work looks to be well done and everything that needed to be fixed was done as it should be to get it back to original condition.Sounds like they have a backlog of work so there is a wait to get in, but if you can wait it's worth it.
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April 2023 by Selena Pittman
Window repair due to attempted thief.. I have a Kia. Due to my push button they could not steal my SUV.
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April 2023 by Jessica Harrill
Riley at the front desk was amazing! She got my car in quickly, kept me up to date on my repairs. She also worked quickly on helping me get my rental and made sure my repair was finished and I was able to take on a trip I had planned.