South Euclid True Value Hardware

Hardware Stores
Hours: South Euclid True Value Hardware is a local hardware store known for its knowledgeable experts and top-notch customer service. It is a popular alternative to large big-box stores, with a well-laid-out store featuring building materials, tools, lawn and garden supplies, paint, electrical, plumbing, and more. Many customers appreciate the friendly and helpful staff, with one employee specifically noted for being extremely helpful, friendly, empathetic, professional, and a true pleasure. The store offers popular products, including reliable stock of lawn and garden items, and provides competitive pricing with discounts for reward members. While most experiences highlight great service, there have been instances of poor customer service. Some reviews mention employees being rude and providing disappointing repairs, such as a lawnmower wheel detaching shortly after a service. Communication issues, including unreturned calls and incorrect claims about contact, have also been noted. However, these are contrasted by strong positive experiences where staff expertly handle issues, arrange prompt repairs, and provide clear communication. The store's reliable service is exemplified by quick responses, such as a plumber being sent out the same day to fix a leak, with the problem diagnosed and repaired efficiently. Overall, the store is considered a favorite local spot where customers feel valued. The knowledgeable people and willingness to help make it a worthwhile destination for many, even if prices might sometimes be a bit more expensive. The combination of popular products, competitive pricing, and generally excellent customer service defines the South Euclid True Value experience.

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1. South Euclid, Ohio