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November 2023 by Eden M.
I stopped in for Black Friday specials today. The store was in complete disarray and unorganized. Cluttered was an understatement. Not a regular employee on the floor in sight. The Black Friday deals were not all marked and some even rang up incorrectly. The only reason this store is getting 2 stars is because cashier Julianna was a pure delight. On this holiday I'm thankful there are still people who bring joy to others day. Thank you Julianna.
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July 2023 by Paul H.
If the prices are all the same at the Walmart's throughout Northern Ohio and I will attest to the fact that the customer volumes are roughly equivalent at the sites I compare below, why is the service at the Walmart ( Warrenville Center Rd) that serves a predominantly Afro-American clientele so inferior. The stocking of items is poor, the lines are long and the customer service is nearly absent. This doesn't seem to be the case at Walmart's in Northern Ohio that serve predominantly white communities in, for example , Chardon or in Aurora. I'm not the only one who has noticed it. It high time that Walmart management stop this not-so-subtle discrimination and bring the Warrensville site up to same standards as the Walmarts elsewhere in Norther Ohio. A copy of this letter is being sent to The Plain Dealer.
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May 2023 by Blue B.
I stopped by this location earlier today to return a pair of shoes I purchased online. The return process was seamless although I wish that the area had a sign Returns and just one more cashier. But not a big deal. A plan of this whole enormously huge place posted somewhere wouldn't hurt. Did some grocery shopping and was surprised to find out that the prices here are much better than at the Giant Eagle that is closer to home, but from now on I will not mind to drive an extra mile to get better prices.
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January 2023 by nadia w.
Dirty and unorganized. Very poor customer service. Crowded and one of the places where I dread to have to go. Today was not the first time I've left this location without what I came for... it's just too frustrating and taxing on my emotional health. This is the last Walmart in this area so I hope it doesn't close for the sake of those who can't drive out to Aurora or willoughby but this place is really the pits.
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August 2022 by Billy M.
This is for Walmart.com orders, that I usually pick up at the Eastlake store. Couldn't find any way to leave a review for the website. I order from the website all the time, and things rarely go smoothly. Problems include; being overcharged for sales tax; missing items for home delivery orders (as well as numerous broken and leaking items); frequent website glitches; and automatic order substitutions that you have to opt out of for each order. If anyone knows how to review the website please let me know. How a company with so much money and resources could do such a poor job with their online business is very hard to understand.
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August 2022 by Juanamarie P.
Extremely poor service! My husband and I went to the South Euclid Walmart location today Monday, June 20, 2022 at 9am. We had a cart full of groceries, but when we went to the checkout area there were NO lanes open with a cashier to check us out. We were told by the manager, Miranda (with a poor attitude), to use the self checkout and one of her employees would help us. I only use self checkout when I have a small quantity to checkout, not a bunch of groceries. I've been living in the community and going to this Walmart for 15 years and never had such an experience. I assumed they would at least have their normal 1 to 2 lanes open early in the morning but 0?! It's ridiculous! Believe I won't be using this location for my grocery shopping needs anymore. I'd rather drive 30 minutes away to the next location than to go back to that Walmart and experience anything like that again. And by the way this Walmart location it's a mediocre to begin with.
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July 2022 by Audrey M.
Some of the most incompetent people I have ever Met work here. Can't find something? Good luck! Cause they won't help you.
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June 2022 by Lauren Z.
Nope nope nope. Their were dozens of customers waiting in line to check out, at 11:00pm whether in line or not, they made everyone leave their carts in line and walk out of the store. They refused to ring anyone up. People had been waiting in line to check out for 20 minutes before closing at 11pm. Go to target. It's worth the few extra cents.