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May 2023 by Denise Jackson
Nice people very helpful. Tks
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April 2023 by Gloria Brightman
I went into Walmart Vision and Glasses in December of 2022 because my Devoted plan paid $200 towards a new pair of glasses. I picked out a pair and only wanted very basic eyeglasses, but the optician said that I could get these bells and whistles, such as anti-glare etc, on them and it wouldn't cost me anything.I just received a bill, 3 months later, for $58 as the insurance would not cover the anti-glare etc. because the total bill was $258. Walmart got paid the $200 from the insurance company.I called the customer service and explained the situation and they said they would review the case. If they determined I still owed the extra $58, they would send me a bill for it.I said you can send me a bill if you want to, but I'm not paying it, since that is not what I was told what I ordered the pair of glasses.Is this the kind of con game they're told to run?Does the Walton family not have enough billions of dollars that they have to pull this kind of funny business?In any case, I'm not going there again for eyeglasses!
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December 2022 by Sintayehu Fleming
From making an appointment and getting my new contacts, Dr. Z and the staff were awesome!
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April 2022 by Aliyah Henderson
I called ahead of time asking about the process of completing my daughter's glasses prescription, the guy told me to just come in whenever, with my ID etc . I came the next day, took my daughter out of school, just for them to say that the physician that measures the lens and glases "isnt here" didn't tell me why, or when they'd be back. Totally inconsiderate and unprofessional. I'd never come back to this location, very unreliable with poor communication skills.
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November 2020 by Sheila Kirksey
Waits are too long. Need an organized checklist
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January 2020 by Debra Baker
Got my exam and a nice pair of glasses when I went there last year.
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August 2019 by EdensWeigh
My eye exam was fairly quick although it seemed like Dr. Li just did not want to raise the chair at first so I could see the letter chart correctly. Maybe because she's very short but you can't have people down to low or else they'll have to look up when you're supposed to look straight ahead. Other than that things were smooth. I was able to find some decent frames that my insurance would cover. Not my favorite color but I can see, so it is what it is (I've stuck with black for years until now). My new glasses came back within a week or so for pick up, which is not bad at all. Always call to see when they're open, they sometimes tell you something different than what's listed here.
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August 2019 by K. King
Avoid! Avoid! Avoid! I should have listened to the reviews. I scheduled an appointment at 430pm for a contact exam. I arrived at least 30mins prior to complete any paperwork. When I walked in a gentleman acknowledged me and said he will be right with me. So I stood around not seeing proper place to wait and thinking he would be with me in just a few moments. 10 mins go by and I noticed the waiting room that was tucked in a corner (terrible set up). I sat there for maybe another 25 minutes and still was given no paper work. the eye doctor and another worker kept walking in and out of the waiting area I thought somone would ask me if I was given the paperwork, and/or when is my appointment, have I been checked in, a smile or anything that entails proper customer service.
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August 2019 by K. Anderson
Very crowded, I will have to comeback at another time.
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August 2019 by Calise Allen
Very nice people but unprofessional. Hours aren't correct at all.
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June 2019 by Angela Michelle
I had to call and see if my glasses were ready. Someone should have called me first. Google says Walmart Vision & Glasses is open on Sundays and they are not. Somelne should change it.
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April 2019 by Latrina Wynn
Unprofessionalism at its core. Waiting around for unrelated work conversations. Attitude from the workers when i ask a question.
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March 2019 by Serhan Yılmaz
They were very kind and helpful.
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November 2018 by Taisha Jones
Very nice friendly worker's and me and my family LOVE our glasses that we get
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October 2018 by T. S.
This was a great experience! Dr. Li provided an accurate, thorough exam and I did not feel rushed or unwelcome in her office. She made sure to explain her conclusions and asked if I had any questions. The customer service was outstanding. I was honestly shocked. Maria was very kind and super helpful! Thanks guys you were fabulous!