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December 2023 by Eric Adams
Recently had some tire work done unexpectedly. Very friendly staff. Work was done fast. No concerns of upselling and the work was high quality. Definitely recommend.
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October 2023 by GRD
Dustin and the team did a great job. I was there somewhat longer than expected but they kept me informed of everything that was occurring and the reasons for the delay. I highly recommend this Firestone location.Services: Tires
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October 2023 by Lisa Zimmer
Dustin was awesome! I’ve always loved this place but today I had a weird issue come up, and Dustin went above and beyond to help me. I even learned something! I highly recommend this location.
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September 2023 by Jenny Rainey
Me and my children. We’re on our way home from a family trip and my back driver side tire all of a sudden busted when we got on the highway. I told my daughter to google the closest tire place. Firestone came up. It was directly off the exit 1 minute away. The location was perfect right by the highway. When I went in, they told me it would be three hours. I told them that we were from out of town and we were heading back to Pittsburgh. Me and the kids left the car walked around the shop in Plaza about time. We came back in a shorter. Timeframe car was ready. We were so happy. All I can say is wow very kind very quick and very helpful I’ll definitely start doing business with Firestone their Employees Are THE BESTTT And So Was the PRICE WITH ROAD HAZARD PROTECTION THAT I HAD NO CLUE EXISTED????Service: Tires
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August 2023 by Rich T
I've brought in a variety of cars for multiple reasons and have always had a great experience.
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July 2023 by Alina Newman
Too expensive! I called to ask for a oil change price, and they told me 100$. I ended up doing it to Walmart for 54$.
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July 2023 by Jim Allessi
Replaced one caliper on m wife's gmc terrain. The bill was over $600. Then just noticed they did put lug cover on right or not at all. Shoty workmanshipService: Brake service & repair
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July 2023 by Caleb Kennelly
Had a nail in my tire and I figured I had to get a new tire which I did. But the dude that helped me came out to my car and looked at it, talked with me and made it seem like he was really trying to help. Very understanding and helpful.Service: Tires
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June 2023 by Air Wolf
Super friendly and very professional. I go here for everything I don't do myself.Services: Wheel alignment
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June 2023 by Brittany Siders
Amazing service! I called around looking for info and pricing before deciding on Firestone. The individual I spoke with was incredibly knowledgeable, kind, and helpful. I had so many questions and they walked me through everything. The only place that would give me their time and didn’t tell me to just come in. I was calling because I wasn’t able to just come in at the time. Scheduled appointment online when I was ready and that was super simple. Prices were exactly what was quoted. No one tried to take advantage or upsell me on anything. Actually, I booked for something and the individual when bringing it in wanted to check before I even went through with it to save me money. My grandma would only use Firestone and now I know why. Super excited for my lifetime alignment, worth every penny. Plus military discounts and coupons online. Will recommend to everyone.
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May 2023 by Michael Donaldson
Fast, friendly, got me in on a Sunday with no appointment.Service: Air conditioning
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May 2023 by Amy Vance
Firestone has always been great to work with and flexible with schedule! Thanks!Service: Oil change
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May 2023 by Greg Roberts
If I could give 0 stars I would. They quoted me 800 dollars to replace a starter and said my cabin air filter was dirty when I changed it last month they obviously thought I was stupid.Service: Auto engine diagnostic
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May 2023 by Chris Walker
They had no appointments and could not recommend another tire store in the area after I told them I was from another state and didn't know the area. The person on the phone was rude and condescending. I will never call a Firestone store again!
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May 2023 by George Blais
While traveling to Cincinnati, we hit a steel grate that fell off a truck.This was the closest Firestone so we stopped and had a courtesy check.. Luckily there was no damage to the tires or under belly that required a repair, but they provided peace off mind that our car was safe.The staff was very friendly and worked quickly to complete the check and get is back on the road.
