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“They didn't have what I was looking for but the lady did take the time to run next door to Shell and check there. Unfortunately they didn't have it there either but said she would order a case of 5 if I was interested. Agreed to buy 4 of the five tapes. Today is the day she said they'd be in so we will see if we stay with the 5 stars”
“Very helpful. Great customer service always having special deals and promotions. It’s the Only cigar shop that I buy any cigars from and it’s because of their customer service and special events. and I like the reward system it does come in handy.”
“The best smoke shop in town ! From every day uses to everything you didn’t know you wanted ! The staff is amazing and so knowledgeable and helpful. You could spend hours looking around at all the cool items. Check it out !”
“The first cigar shop in the Cincinnati area that feels "right". It's a neat old original Victorian house with all the charm and uniqueness that entails. They have events, pipe tobacco, a respectable cigar humidor, and a parade of regulars with typical cigar lounge conversation. I'll be back!”
“Always super friendly when you go in! I end up staying and talking for a bit because it’s great conversations, great prices and definetly more worth it than most smoke shops around!”
“Very knowledgeable staff!
“Jo” listened and then provided many options. She even checked in back for an item that wasn’t on display. She is Top Notch and moving forward….I will drive the extra 15 minutes to Lebanon my future needs.”
“This is hands down the best smoke shop to go that I have been to. Everything about this shop is perfect. The smell is amazing. The presentation superb. The items are very good quality. We keep going back!”
“This is a tobacco smokers destination. If you need cigars, cigarettes or pipe tobacco this is the place. There are also other products available if you need.I will recommend this store to family and friends!!Thanks”
“This is hands down the best tobacco shop in town. The same guy is working the counter every time I go in and he’s extremely knowledgeable about all the products. They have a great selection, the prices are fair, the shop is clean. Highly recommend them!”
“Amazing workers and environment but never open when they say they are. Sometimes I come and they’re open at 11 instead of 10, and sometimes even 12. I think this business could build a more solid foundation if they posted the correct open times. I’ve sat here for almost an hour past 10 am and watched many people try to come in.”
“Great service. Low prices and friendly workers. Purchased cigarettes, incense, candles , comfortable socks, a clutch purse for me and a wallet for my awesome hubby.Prices were very reasonable. Will go back there.”
“Owners are always super nice when I walk in, it’s always clean and stocked. Only issue is some of the pricing but it doesn’t bother me that much as I trust getting my vapes from this place rather than down the street ?”
“I've been going here a lot as I work next door. I have not had a issue with a single item I've purchased and I've purchased dozens of items. The negative reviews are par for the course. Try your vape before you leave as you should at any store then you can immediately address any issues. Don't forget it's not the sellers fault for the random bad vape. There's a lot of quality control issues that a business can't address directly but they can make sure you leave with a working product.”
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“Staff member was very kind, patient, and willing to answer questions!I came in with my mother and 93 year old grandmother, who had a lot of questions understandably but was interested in popping in. There was a good selection available and some products that I haven’t seen in stores before.”