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December 2023 by Carl R.
Do not come to this location!!!!! The manager abuses their employees. Screaming, throwing things, getting in their faces to instigate fights. I've witnessed this multiple times and spoken to one of the employees afterwards, who said they would be suing the business and manager. They are extremely rude to their customers. I have previously emailed their corporate office and never received a response and no action was taken.This place needs to be restructured. It used to be a nice friendly carwash but has since gone down the drain since this current manager has been there for the last few years. I've been coming here since the first opening and it is far from what it was then. Go to a different carwash. I promise, this place isn't worth it even for the $6 basic wash that will 100% scratch your car.
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October 2023 by Pat Stahl
You are not welcome at our small town. You came in you double the price and cut the service in half. No hand drying and my family plan went from $49 a month to $85 a month. This is a bait and switch pump and dump by the previous owner and you’re complicit. You are not welcome here and I will go somewhere else.
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October 2023 by Mark Pemberton
This was the worst wash I’ve ever had. To pay 35 dollars and the windows are streaked is unacceptable. I will not be back to this wash unless they change how they operate and dry the vehicle by hand.
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October 2023 by Gary Cahal
Who puts a tip box at the entrance of a car wash…. I wouldn’t tip a server for my food until I ate it….. won’t tip on car wash until it’s done and towel dried…. Oh yah what happened to the person at the exit to touch up the drying.
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October 2023 by John W.
Tried to use the automated car wash at 7:48. No one in line ahead of me or currently using the car wash. The sign at the entry of the wash was illuminated "OPEN." Female attendant gave me the "no more" signal and I told her that it's ten till. She yelled back, "I know." Please change your hours to closing at 7:48 if your employees are going to turn away business at that time.
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October 2023 by Mark H.
On October 4, 2023, the car wash equipment broke the passenger side mirror on my truck. I tried contacting the owner(s) several times asking for them to cover the $500.00 repair cost, and I never received a reply.This car wash has gone to hell over the years and it is only a matter of time before your car sustains damage due to their negligence.
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September 2023 by Rick E.
Decent car wash, I have used it many times. My only complaint is that the brushes do not get the back window. Ever! The attendant who directs you into the car wash should be equipped with a wet brush to swipe SUV back windows that have an overhang (like most do) and pre-clean this area. I know it is hard to find good help but these guys seem bored as it is, so why not give them a little more to do. You would have happier customers in the end.
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August 2023 by Jeff L.
I had my new car washed there and their machine damaged my vehicle. Now they are ignoring me. I would not recommend this car wash to anyone.
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July 2023 by Frank C.
I won't be going to this car wash any more. In the process of going through the car wash tunnel, the car wash stopped in the first part of the car wash. A worker came up to me and said the "chain had came off the tracks and it would take 30 minutes to fix", so I needed to drive forward through the tunnel, but yet as I started to do that another employee told me to, stop, and that I would have to back my car out, and not go forward. The employee stated "You will have to back out and you will feel a few bumps of the rollers but just keep going". I did what he said then another employee came said said to, stop and, I should have waited for him to guide me in backing up and now if anything has happened to my car or the car wash I would be liable. After I got my car out and looked at it there are now 2 huge holes in my Tesla's rims on that track side. This action is a total lack of responsibility & upsetting as this car is only 2 years old. It sounds like this happens a lot at this location too.
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July 2023 by David R.
Have visited this car was several times in the past but no longer after the last visit. During the 2nd spin brush cycle, the brushes stopped briefly and there was a loud crack as my driver's side mirror snapped away as the brushes started to spin again. Filed a report with the manager and was told he'd speak with his bosses and someone would call or contact me in a few days. No one called.After several days, called and spoke with the owner who had no information on it and wasn't on location. Was told he'd speak with the managers and someone would contact me. No one called after a day.I called and spoke with the manager with whom I initially reported the incident. He told me he'd been out of town for a few days and was out of the loop on what what happening. He is also trying to claim the mirror was already broken because it "appeared loose during the 1st spin brush" cycle.
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July 2023 by Amanda Rickard
I love that they scrub the car before it goes through the car wash and then they dry it after. I also love I can use it as much as I want with the membership and the free vacuums
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July 2023 by Skylar Hayes
Staff is amazing and does a thorough yet timely job on your wash. Would recommend to anyone. Your vehicle always comes out flawless!
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July 2023 by Chris Chapman
Great place quick and fast . Loved the girl who dryed my car, she was very nice , and does her job well ....
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July 2023 by Lattoya H.
Brand new 2023 red & black Toyota Camry first wash after owning it for 5 days & the car wash scratched my drivers side mirror on the top cover & also the black fat trim between the passenger side door. I called but the manager was to busy to take my call. I am beyond upset!
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June 2023 by Alissa Deeds
Workers do what they can but I pay for the max monthly package and most of the time you don't get the services listed! The one in Ashland Ky. Does a way better job . Seems like their is never enough employees when I go to the one in South Point.Services: Auto detailing
