H&R Block is a trusted tax preparation business with knowledgeable tax professionals who can handle a variety of tax needs and help maximize refunds. Customers can choose to work with their tax pro at a local office or use the Digital Drop-Off service to upload documents from home. The offices prioritize safety by deep cleaning, disinfecting high-touch areas after each appointment, and practicing social distancing. Many clients appreciate the friendly and capable staff, with some returning year after year for consistent service. One customer, who was anxious and unfamiliar with taxes, received thorough guidance from a staff member who took the time to explain every step, leaving them feeling more comfortable and at peace. Staff members like Ladis and Brenda are often praised for their professionalism and willingness to go above and beyond. Overall, H&R Block offers reliable, friendly, and safe tax services, making tax season less stressful for clients.