United Dairy Farmers (UDF) operates over 175 locations that include ice cream parlors, convenience stores, and gas stations. Known for their wide variety of products, they offer premium coffee, farm-fresh dairy items, hand-dipped ice cream treats, and more. Customers often enjoy stopping by on hot days for ice cream, shakes, and sundaes, with many praising the quality and taste of their treats, especially peanut butter shakes. The store also features the U-Drive program, helping customers save on gas and everyday purchases inside the store.
Service quality can vary; some customers mention long lines on busy days and occasional issues with order accuracy, particularly with shakes. Despite this, staff are generally described as fast and pleasant when serving customers. Unique and creative advice from staff, such as making a strawberry malt with chocolate milk to add flavor depth, has received positive feedback. The store tends to be busy, especially for ice cream, which often results in waiting times. Overall, UDF is appreciated for its ice cream, shakes, and friendly atmosphere, making it a popular spot for treats and quick shopping.
Neala is always so friendly to me, so patient and welcoming! I greatly appreciate her customer service!
July 2026
Had a lovely experience today at Springboro UDF. Neelah (spelling?) waited on me for ice cream, was so polite, patient as I chose a flavor and offered samples, she ended the transaction with wishing me a wonderful day. I appreciate a young person who can make eye contact and give great customer service!
May 2026
Always clean and friendly staff. I look for a UDF anywhere before other stations gas is good quality and Always clean. V
