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April 2024 by Karl Holland
Got their 2 hours before they closed they were literally three people in the restaurant. Took them 10 minutes to seat us and an hour to come get our order. Another 30 minutes for us to get drinks and our appetizers didn't come out until after they started benihanaing the rest of our food... The portions are TINY. Normally When you go to a hibachi restaurant, you leave with a ton of leftovers. We left with our plates clean still hungry. For the grand finale We spent $70 for a tiny portion of fried rice with steak and gyoza... Not exaggerating. Terrible experience and will not be going there ever again. Go to Kabuto in colerain instead. Or Soho...Update: woke up at 3 am and spent the rest of the night on the toilet... ? Never going here again.
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March 2024 by carrie hedrick
Wa group of 6 of us go for family birthdays about 4 times a year. The birthday certificate used to cover the meal of the birthday person but it no longer does. There aren’t meals less than $30. We have decided to stop visiting because even the lunch prices have almost doubled. It’s not worth spending around $300 plus for dinner when there is no longer incentive for celebrating birthdays. Very disappointing and slow service.
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March 2024 by Kibwe Biko
Benihanas and it's service has hit an all time low. The servers and staff look (and act) like drug addicts who work for a "labor ready" service. I remember the days of top notch service and quality food that matched the prices. Prepare yourself to get food and service comparable to a low level, in and out restaurant. I will not begoing back again.
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March 2024 by Matthew Schaefer
This was our second time to this location. Each time has now been equally terrible. Each time we have waited an hour (more the first time) to be seated despite having reservations.Each time we did not get at least 1 course of our 5 course meal. However each time we didn’t ask for it because we just wanted to leave. Altering being seated it was another hour for our chef to come over and prepare the food.Food was typical of Benihana and fine.Server the second time was on top of refills.First time we went we never got refills and they got our orders wrong.Overall, this place is brutal. I wanted to give them a second chance before reviewing but we will not be back.Kid-friendliness: Super hard to bring kids with massive wait times.
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March 2024 by Shaoni Chatterji
Chef Darnell and Chris from NY was AMAZING.Lunch was delicious. Like a good homestyle country savory lunch. Enjoyed the whole experience and definitely recommend this place for a place to eat in Memphis.
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March 2024 by Henry Sykes
I was excited to have Benihana with my son while back in townGinger dressing was sour and lettuce wilted Soup was soy water and room temp and the upgraded steak was chewy and veiny … this place used to be a date-night staple and a special occasion location …Owner should be ashamed of what is being presented and I’m sure Rocky would be embarrassedWaitress was amazingSad’
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March 2024 by Michele Godfrey
Excellent service this afternoon. Steak hibachi with chicken fried rice wins every time!
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March 2024 by Alex Bramkamp
I’ve been to Benihana probably 50 times, but I came here last night for my birthday dinner and our chef Michael was the best I’ve ever had. I was surprised to hear him say he was actually a new chef and that we were his first table. He did a phenomenal job and was so happy the entire time. We love you Michael!
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March 2024 by Winn Sanders
Service and Food was Amazing… Asia was a great
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March 2024 by Camille
The chef was so funny! And very friendly. The food was perfect as usual!
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March 2024 by Marre Barnette
Food is OK. Not as good as it used to be. For take out, they charge you for even one sauce with your chicken fried rice.
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March 2024 by David Vincent
Our visit was so bad. I sent an email to the company detailing our experience. I was very respectful, of course I never received a response...$150 bucks, over three hours, 2 1/2 spent waiting, and they wanted us to "squeeze" in with a large family that didn't make a correct reservation, by adding two chairs! Hell no.
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March 2024 by RikkiE
We arrived 10 minutes early for a reservation, reserved a week ahead of time and waited an hour and a half. We were asked to wait in a lounge that only had a few chairs. People were sitting at the bar without ordering drinks so you had to squeeze in the bar to order and the drinks were extremely expensive, even to get kids drinks. Once we were finally sat the food was ok but insanely expensive. The waitress, bartender and chef were all great. The atmosphere was sketchy at best with security at the front. If you haven't been here in a while, stay away. Go for Fuji house
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February 2024 by Kayla Orso
So terrible. They are so short staffed. Plan to spend at least 4 hours here. The general manager is so rude. This Benihana is a disgrace.
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February 2024 by Jean Pierre Martinez Lugo
Worst Benihana ever. No point in making reservations. They take forever to seat you. Forever to make your food. Forever to bring you a simple lemon drop. They are just going down hill. Terrible.
