AutoZone Auto Parts is known for its friendly and helpful staff, making it a preferred choice for many customers. Most visitors appreciate the associates' assistance in finding the right parts, although some feel that the staff's knowledge about car repairs could be improved. A notable experience involved a customer who was well-supported by an employee, alleviating concerns about being taken advantage of. However, there have been instances of mixed experiences, such as a customer who faced challenges when trying to find specific items. Overall, AutoZone offers a good level of service, with some customers highlighting the importance of doing research before visiting to ensure needed items are in stock.