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March 2024 by Trevor Toliver
Good reliable service ?
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December 2023 by Kelly Anderson
The staff at the office is great, but customer service is not very knowledgeable and can not fix simple requests as to add your rental info to the app so u can view your rental info. It is very hard to understand them with their accent.
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October 2023 by Robin Casey
Great! The service is professional. kind, and very detailed...The price is perfect ...We always keep coming back...Never disappointed..?
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October 2023 by Mandy Webster
We was quoted at a cheaper rate at the time of the reservation we made online. When we came to the Springfield Ohio location they charged us more money and we explained and showed papers of the price of our reservation and they didn’t grant it.
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July 2023 by Dustyn Whitt
When I picked up the vehicle there was a vomit stain in the 3rd row and empty cans left in the sliding doors. Then i was charged 456 dollars because they said there was animal hair in the vehicle. There was never any animal in the vehicle. I did call customer service and they told me I should expect a refund for the charge with in 48 hours. I have been coming here for years but if not resolved I will definitely be taking my business back to a competitor. Update to come in 48 hours ?
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June 2023 by Vankeya Rogan
Best customer service always! Clean rental! No hassles!
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May 2023 by David Neely
Couldn't get anyone on the phone to drop the car as scheduled. Called a dozen times. Figured they were closed so dropped at airport where picked up last time. Got charged an extra day for this Office not having staff it seems.
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May 2023 by For The Love Of Nachos!
Great experience renting from this location! Thank you so much!!!
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May 2023 by Luz Delos Santos
There was just a miscommunication in our bill. The van was clean
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March 2023 by Brandy Carson
I booked and paid for my rental online but when I went to go pick it up was denied cause of my credit score. I've used Avis before and didn't have a problem. I had to have a family member help me and they had a double charge on their card for the deposit. They didn't take into account I am a returning customer and never brought their vehicles back in bad condition.
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March 2023 by Angela Judy
The Avis office staff were amazing, but I had to settle for a mini van because they didn't have a full-size SUV that I reserved days in advance.
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March 2023 by Zinash Mccall
Very friendly owner. I will highly recommend to anyone to use their services.
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February 2023 by alma coleman
Quick and easy process with friendly and professional staff. The car was immaculately clean with a full tank upon my arrival for pickup. Highly recommend.
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February 2023 by Dawn Killoran
Never again. Charged additional fees when It was their office that closed early. Had to take it to the airport creating more fuel costs and then they charge ME a service charge. They would not reverse the fee and lost as good customer. Bravo Avis!
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February 2023 by Jesse S.
Good people here. Was treated great. The staff very helpful and willing to make sure I was happy. ESP the blond manager.