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May 2025 by Dan Benning
The staff was very helpful with my purchase. I will shop the store again. Very friendly and informative to help you.
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May 2025 by Glenn Butters
I ordered online and it was said to be in stock. It's been 10days and it's going to be another week. They did offer tp cancel the order and I did. I can not recommend Batteries Plus.
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February 2025 by Leslie Wade
I always recommend this location to everyone because of the excellent service I’ve received over the years. The staff is always very friendly and accommodating. Thanks for being such a great, dependable business for the City of Springfield!
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February 2025 by Rebecca Ferrell
I would like to make a big shout out to Blake and Jake for a fast and amazing screen repair definitely made the wait enjoyable with conversation will definitely use this place again!!! 100% Satisfied with everything!!!
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January 2025 by My Very Strange World
I ordered a battery that was supposed to be in stock on the 13th. Usually when an item is in stock it only takes 30min to an hour for them to send an email saying you can pick it up. I waited and then called in and the clerk told me they did not have it in stock and it was going to be shipped to them. I got a good deal on the battery so I’m not too mad. It it’s the 18th now. The store is closed and I haven’t heard back yet. I’ll call tomorrow to see if they have it. But I’m a little irritated that I don’t have my battery yet.
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October 2024 by Bugsy Collins
I've never had a problem with this place not only is the friendly customer service but every time I've had a problem with my phones or I needed a replacement screen or accessories they had the items I need in stock or they order them and the prices were a lot cheaper than others also ever repair I've had done only took them an hour or less
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October 2024 by Todd Comer
They replaced and programmed a new key and key fob for me. I was impressed by their service and friendliness.
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October 2024 by Andrew Craddock
Absolutely phenomenal service frome jake
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July 2024 by Brennon McGuire
Went to the store at 12:30 today and the doors are locked. What’s up with that?
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July 2024 by Dla Eti
Not open at 12:30 on Sunday.
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June 2024 by Angela Blake
Jakeb and Josh were excellent. There customer service, professionalism is unmatched!!!
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May 2024 by crystal
Josh was extremely helpful. He went above and beyond. This was the best customer service I have received in years!
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May 2024 by Tiffany Tiffany
I took my husband's iPad in to get the battery replaced. I was told on the phone it would be 45 minutes. I get to the store and I was told three days. A week passed and I called and I was told that they broke the screen by cutting some strip, so they had to order me a new screen and it would be another week. A week later I called and I was told that the wrong thing came in so it would be another week. By the time I picked up the iPad it had been almost a month. The guy rung me up and said he would give me a discount for being so patient. It was a big $10. I was just happy to give it back to my husband. Unfortunately, it hasn't worked right since we got it back. I recommend spending the extra $50 and taking it to the store behind Batteries Plus.
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March 2024 by John Wiiliams
Broke my phone so I had to buy a brand new one
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January 2024 by Project Blue
I had a great experience with the phone repair here. Had to have the screen on my s23 ultra replaced, and the screen samsung sent was a garbage downgraded version. The store worked with me to get the OEM screen and got me taken care of. Great, guys.
