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September 2023 by Noizy Boy
Quick and easy access
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September 2023 by AJ Patrick
No restrooms for customers
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September 2023 by SaulGames
Never answer the phone
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April 2023 by Danielle Blackshear
As a former employee of Huntington Bank and this branch specifically, I am so disappointed in the lack of customer service. I have come through the drive through twice in an attempt to purchase a Cashier’s Check for my Son’s school tuition. Both times I have been told that this service is not offered through the drive through window because it takes too long. I’ve successfully purchased Cashier’s Checks through the drive through window at other Huntington branches with no issue. This time specifically I was told that I needed to move from the drive through line to fill out a withdrawal slip so that I wouldn’t hold up the person behind me. It takes (maybe) a minute to fill this slip out. I was told they don’t offer this service through the drive thru because it takes too long. It was so shocking to me that I was treated this way. Not only that, she initially assumed that I wasn’t a customer at all and assumed I’d be paying in cash? I drove around and walked into the branch. The Huntington standard is to always welcome people as soon as they walk through the door. No welcome either time. Very sad.
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December 2022 by Garnet Harris
This particular Branch has went Down Hill ... Not enuff tellers, tellers appear to be newbies, they don't have very much experience or that's my thought anyway... There is only on person that works here that knows everything about banking, his experience is awesome, he should be training these tellers ‼️
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October 2022 by Damien Arnold
Imagine you want to go to your bank and withdraw money, Its closed, alright, go to the ATM, it doesnt work. Alright, now you drive across town to get to an ATM that wont charge you fees. Main branch isn’t worth it.
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August 2022 by Sarah Brown
Customer service in the drive thru has really gone down recently. Great bank over all but customer service is just not there anymore the last few times I have been.
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July 2022 by Barbara Paulus
I have repeatedly left messages on their answering machine for them to call me even emailed one and I'm still yet to heal hear from them due to a hold on my account and even the company that sent the money is concerned as well if I call her that important to you why aren't you answering your messages question,?
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July 2022 by Barbara P.
I had a girl hack into my account and forward to check for $650 that's the only money they had to replace and being taken care of by the law. I also had two episodes where I thought I was going to have a real nice job first one turned out to be a scam and then the other one turned out to be problems with their affiliates cuz they are over in ireland. Huntington forge closed my account on the 1st with no warning did not give me a chance to come out and get my SSDI and send it back endangering my place to live and more not very this is poor customer service. When I went down there on the 1st to get my SSDI for my rent they said I couldn't have it because it was pending I'm wondering if that was a lie because the next day when I went back to get it it was gone and they had no record of it and they said they sent it back I think check but not for sure and I don't appreciate having my place to stay in danger because of it and it shows nowhere in your system
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February 2022 by N T
They never answer phone calls. I called several times during their business hours and it direct me to a voice mail. As I have not received the call back, I assume they do not check the voice mail as well.
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December 2021 by Charles Miller
I'm always treated well!!
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November 2020 by Brennon Lloyd
Ask for Aaron or dusty they are very helpful took them no time to solve my problem.
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July 2020 by Don Gelhot Jr
Lobby not open. I'm a truck driver. Out in it every day with people from all over the country. They cant hand stuff across the counter . No excuse. I know of dozens of businesses serving the essential workers of ohio that stayed in place and kept things going. Huntington is not one of them .
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June 2020 by Dream Laser
Great people
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April 2019 by Jeff Brown
By far the worst customer service around... Changed my account accessibility without my knowledge. I stayed with this bank way too long.
