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March 2024 by Doug Daniels
The Bechtle Ave store in Springfield is always super helpful...All the people in there are great and have helped me through the buying process...Grace is Awesome...Thanks...
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March 2024 by vicki berg
Went to Kay's to trade-in a small pair of diamond earrings for an upgrade. Rebecca was wonderful!! So extremely helpful. She listened to what I thought I wanted and she showed me jewelry that matched. No high pressure. She is a true asset to Kay's.
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February 2024 by Candi Highmiller
Amazing customer service
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February 2024 by bob shuler
Absolutely love Rebecca every time we stop in. Can’t wait to get wife’s new band! Thanks
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February 2024 by suzanne woeber
I went into Kay Jewelers looking for a chain for a beloved pendant, to replace one I owned that was a terrible knotted and tangled mess. Jordan immediately took the chain to try and untangle it… and Rebecca started to show me replacement chains in the event that my current one could not be saved. Both associated were incredibly helpful, kind and knowledgeable. Jordon was able to save my necklace…I was amazed!! And Rebecca was so helpful that I bought a new beautiful necklace, as well! Great experience!
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February 2024 by Hayden Chamberlin
Awesome tj and Jordan were very helpful if you need anything be sure to look for them
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January 2024 by Alisa Moore
Cloie is alsome best jewelr n there
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December 2023 by tom Lyons
Rebecca the manager is Always helpful when I come in and points me in the right direction .. will only buy from her when I need jewelery
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December 2023 by Joan Keeton
The people working there were amazing, I would definitely recommend them to my family and friends.
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October 2023 by Cody Michaels
Wonderful Staff. Cloie made sure to go above and beyond to help me find the perfect ring! Will be back!
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October 2023 by Allison Weidinger
They don’t answer the phone. We’ve called multiple days, multiple times… no answer. Rings to the point of it saying “user busy.”
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October 2023 by Donald Willis
Rebecca was extremely knowledgeable and helped pick the right bracelet for my soon to be wife
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August 2023 by Jason Mitchell
Miss Cloie, was spectacular! Truly appreciate her service. She did a fantastic job
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July 2023 by Lena Dietrich
I always have a great experience when I go into Springfield Kay’s. I recently went in to have my engagement ring and wedding band soldered together and there was a mixup in the paperwork and it didn’t get done. The employee personally drove my rings down to have it done and brought it back the same day so I wouldn’t have to wait another two weeks! They go above and beyond for their customers. I highly recommend Springfield Kay’s. You won’t be disappointed.
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July 2023 by Peezley R
Fantastic place love my LeVian chocolate ring very,very lovely
