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December 2025 by Rick James
This place and all of its management need to be out of work forever and try life doing a real job.... like clock work every storm power or internet out for days all because these man children dont approve spectrum engineers to fix the issue when it happens... internet out at 8 am spectrum still awaiting approval from first energy to make repairs at 5 30 pm hah how do people like this keep their jobs?
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December 2025 by Megan Steward
There rating speaks for its self, customer service sucks they hung up on me when I asked them why they would want me to make a complain to the city when they should beable to hand it them self.
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December 2025 by Midori T
Go with anyone but these guys for your own sake. Please go with anyone else.
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November 2025 by Kurt Stephens
They started putting large utility boxes in front yards of new builds in Plain City. These are a complete eye sore to look at and ours is 2 feet away from our driveway. They said they are doing it for easy access but your easy access is not my forever problem. I have to look at this thing everyday and worry if my car door is going to hit it or if my kids are going to get hurt from it running around the yard. They refused to move it over 3 feet so we won't feel like we were going to hit it with our car but they wont. Said we will have to pay $7k for their mistake. Terrible business, awful business decisions putting transformers in peoples front yards.
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September 2025 by Udi Singer
I often don't write reviews. But I do want the public to be aware of certain trends in certain industries.
So here it is:
Most horrible unreliable power supplier. In the past 2 month we had like five outages. Complete with no power for hours even though weather was very nice.
No storm, no hail, no tornado, no extreme winds, yet no power.
How do you justify your existence taking public monies for services you are offering in below mediocrity level.
Absolutely outrageous It's like stealing.
We all pay our dues for services. But here they got the Monopoly overpower supply and they receive moneys providing poor unreliable services.
I was not surprised to see that they received one star. That is even gracefully given.
If I could choose no stars I would do so
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September 2025 by Allen Hitchcock
Not a good company.
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August 2025 by Jeff Davis
Can't talk to some one
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August 2025 by Aidan
Absolutely terrible. The fact that Ohioans are against cheap and reliable renewable energy is beyond me. Ohio Edison overcharges every time!
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July 2025 by Ricardo Guerrier
Thanks for serving the community, I think you guys are doing fantastic work.
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July 2025 by Justin Tedesco
My wife is on health, and life support devices, I filed 4 separate times the documents so there would be assistance given. Nothing ever changed. When the power goes out and you lose chilled medication and have to refill, and then all the food lost, no support is ever given, no decreased bill, nothing. Customers are completely ignored, as they just continue to drive the bill higher and higher.
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July 2025 by Austin Miller
This is by far the worst company I’ve ever dealt with in my life! Not only do they have frequent outages but when you call them, you literally cannot talk to a representative. They hide behind all of these prompts that don’t allow you to talk to anybody to ask questions about the outage. Avoid this company at all cost!
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June 2025 by Melissa Hartless
Power has been out since 8am Friday it is now 11:40 am sat, office is closed and it just keeps updating to every 2 hrs, but showing no crews have been dispatched … this is getting out of hand…
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June 2025 by Shane Spotton
The power has been out for way too long
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September 2024 by Collin Campbell
Sat on the phone for 2 hours for legitimately no help on the phone. Why the hell am I paying $250 a month on electric for a 2bd apartment. Crooks.
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September 2024 by Kyle Bos
Estimated wait time was 2 to 3 hours to speak about my final bill after cancellation because they screwed up and charged me 100 dollars more than my average bill
