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March 2025 by Robbie Sager
Two outdoor ATMs and one is guaranteed to not work one way or another. Today, March 27th, the ATM attached to the building doesn’t allow for cash withdrawals or deposits. Last week it was the other ATM that didn’t allow for cash withdraws or deposits.
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March 2025 by Willis Scott
Seems to always have some work going on
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November 2024 by David Halverson
Never answer phone. Rings over and over. Terrible customer service
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September 2024 by Evora Cadet
The security was so mean! He has no patience! Screaming at people
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September 2023 by Ericka Baker
Terrible customer service and wasted way too much time at this bank trying to figure out a deposit difference of $10. Took 3 “tellers” and an unnecessary amount of rudeness to determine their machine wasn’t adding the business checks correctly.. ( which in my opinion they still refuse to believe) Kept interrupting and blaming customer for their “machines mistake”. Definitely recommend PNC on Limestone.. I believe other banks use common core addition when deposits aren’t adding up after running checks through a machine 5 times and do not rely soooo heavily on machines. Long story short… customers deposit total was correct from the beginning, machine wasn’t capturing a check for $10 yet the customer ended up wasting an hour in the drive through going back and fourth over it. Maybe a bad day or rough week since it’s Friday (I get we are human) but not one apology was said.
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July 2023 by Julianna Brown
Taylor Bechtle is awesome! She was really helpful and knowledgeable, and all around very pleasant.
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March 2023 by Charity Ann Conner
Great branch, Amy Aiken is great to work with.
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February 2023 by Randy Wheeler
ATM's never have any money in them
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August 2022 by James Henry
Have been a PNC customer for almost 20 years now.
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August 2022 by Bill Kelley
Awesome bank
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July 2022 by Faith Swayne
Always great service
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January 2021 by Alla Varniychuk
My family and I had a great experience at this PNC branch today. Amber Fry helped us get a few things notarized. She also helped us with a few questions we’ve had and really just showed empathy and care towards us! She had great customer service! Will definitely be coming back to this branch.
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August 2019 by Jeanette Morris
I've had the best care there and I've banked a few other places in Springfield that left me disappointed. I'm always in and out quickly and they take care of all my transactions fast. I'm grateful they have a location on the south end as well. Their online banking is a breeze. I've taken surveys after being in there and had follow up phone calls. They're taking customer service to an all time high level. Good job, PNC E. Main location.
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February 2018 by Jeff Winkle
OMG this place is horrible. The fees are outrageous. Never bank here.
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January 2018 by Marsha Wilson
Very friendly and helpful.
