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December 2023 by Madonna Judy
Very professional, courteous and prompt. Took care of my items like they were their own. They are everything and more of what you want and need in a moving company. I will be hiring them for my next move. I highly recommend them. Hire them, you won’t be disappointed! Thanks for making my move way less stressful!
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December 2023 by Ronald Kunkel
Well I wish that I would’ve paid more attention to the negative reviews because my experience seems to have followed a common pattern. I needed to have a few items moved for my dad to an assisted living facility. The move was scheduled for 10:30 am and I arranged for someone to be there to unlock and indicate the items to be moved. That person could only be on sight till 12:00 pm. At 11:50 am I got a text that the movers were almost there. This is way past being over doand since my help needed to leave momentarily I told them to cancel the move and to refund my $150 deposit.No surprise I still haven’t received it nor any kind of apology. Buyer be aware. I’m anxious to see what kind of response this review gets. Probably that it’s my fault no doubt.
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December 2023 by Kimberly Tagg
My moving experience was wonderful. Very professional and respectful of my furniture and boxes. Placed everything where I wanted them and in a very timely manner! Highly recommend ?
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November 2023 by Pam Tucker
I had Mr Segrest's movers scheduled/booked to do my move last month 10/18/23. Unfortunately they had to cancel 11/3/23 because of a family emergency. I was told by Mr. Segrest that he would return my deposit but so far NO RETURN OF DEPOSIT! First he blamed it on not knowing where to send it, old or new address. A week went by still no deposit. Then he blamed it on his bookkeeper. Still after 10 days NO DEPOSIT! I think I've been pretty nice and understanding so far but I'm done. I guess I'll see him in court!! ?
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August 2023 by Elizabeth Van Dyke
Corey and Jessica, firstly, are fantastic people. They are personable and professional, and very capable. There were no issues moving our items carefully and up three flights of stairs in some instances.Their process was easy. I made a deposit via venmo and received a time frame of when they would arrive for the move. Any delay was communicated quickly.I've honestly never seen a moving team as efficient as them. I expected the move to take at least an hour longer than it did.Friends, I've had too many bad experiences with movers, small businesses and big box stores. I've even paid up front for a move only to have the person disappear into oblivion...This was BY FAR the BEST experience I've had. We will definitely call Segrest for our next move. Please save yourself some time and heartache and hire them. You will not be disappointed.Thank you again, Corey and Jessica!
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June 2023 by Ryan Stinson
I am beyond happy with the service that Segrest Moving provides! They took the time to explain the whole process and took great care in moving all of our items to our new location ? they were affordable, professional, on time, and reliable! Thank you guys for watching out for us during an already crazy time. You made life a lot easier!
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January 2023 by zoom wyld
good local moving company call to get rates...fast friendly service
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December 2022 by Lance J.
WOW, Excellent service does exist in Springfield! We had our new HVAC unit installed by another company last year and have had nothing but problems from the time of installation. I made numerous attempts to get service from the original contractor with little to no assistance. On Christmas Eve my new unit was not producing heat during one of the coldest days on record, and I had a house full of realitives I couldn't keep warm. I began Googling HVAC contractors in my area and then calling for emergency service request. As I assumed finding someone to come out that day, or even that month was seeming impossible. Then I contacted Segrest and everything changed. Not only did I receive a quick return call, they came out on Christmas Eve! The technician found, addressed, and corrected the improperly installed unit and got my family heat on Christmas! Talk about the gift that keeps on giving! I expected, and was happily ready to pay a premium for this beyond superior service, but once again to my shock this was NOT the case, just honest people making an honest living.
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November 2022 by Dustin Johnson
Hired them to move my elderly mother. They were over two full hours late from the stsrt time they set. When they finally pulled up both people just had to finish their cigarettes before they got started. So after being 2 hours late and nothing more than a “sorry about that” and not one offer to reduce the price. The only reason they’re getting two stars is because they actually did get the job done. But there’s zero professionalism that I witnessed and they dont care about your schedule whatsoever.
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July 2022 by Cheryl Stewart
If you are looking for reliable, professional, hard working movers, call Segrest NOW!! Corey and Jessica were amazing. They moved my elderly parents in record time and were a real pleasure to work with and the pricing was worth every cent. I would use them again, time and time again. Corey was very responsive to all my texts and explained everything, including pricing in detail. I highly recommend Segrest moving for all your moving needs.
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June 2022 by Jeremy Wallace
They were professional and communicated with me to ensure great service. I would highly recommend them.
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December 2021 by debra toney
I spoke to Corey on the phone and he gave me a quote and said he could move me the following Wednesday or Thursday. However, he would need to come look at my house that weekend to see what all I had. He said he would call me with a good time. He didn’t. I called and emailed him several times, and he didn’t respond to any of my attempts. Obviously, not a very professional person!
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November 2021 by Alannah Miller
My parents used the Segrest Moving co. & are Extremely satisfied with their service.The two of them showed up despite adverse weather, and worked for 8 hours straight. They moved all of the boxes & extra heavy stuff with no problems. No broken or damaged items.They also stayed around and helped put a few things back together, which was extremely helpful and kind.We highly recommend this company to others and WILL use them again if/when a move happens.
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October 2021 by Roseann Sipes
Unfortunately I would and will not recommend this company. My move was scheduled for 1:00 on October 4. I received a text two minutes prior to scheduled arrival time asking if they could move me the next day as their morning job had taken much longer than anticipated. We agreed they would arrive at 9:00 am on October 5. That time came and went without any communication from the owner. Ultimately I had to text him and I was assured they they were getting ready to he
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May 2021 by Marty A.
The best HVAC service in the county. I find them to be reliable, efficient and honest. First of all, they ask if you are safe and okay. And then they come out promptly. The repairman shows you what the problem is, gets the parts and gets the job done.
