Fort Steuben Appliances is known for its fast and efficient service, with a friendly and helpful staff that goes above and beyond for customers. Many reviews highlight the manager and team as super nice and supportive, making the shopping experience enjoyable. Customers appreciate the quick delivery, often receiving their purchases the next business day. The store offers great deals on appliances, with one customer saving over $1,000 compared to larger stores. Even when issues arise, such as a malfunctioning freezer, the staff, particularly Jennifer, ensures customers receive timely replacements. Overall, Fort Steuben Appliances is recommended for its excellent customer service and reliable products, making it a preferred choice over big box retailers.
Very nice little local store to find appliances and parts for things like washers and dryers! Got a stove and a washer from here very happy with both purchases! Would highly recommend!
July 2026
Wonderful experience! They were able to order my oven part within a few days and came to install it that week! Fast and reliable service!
March 2026
They are great down there. I have dealt with Mike and Jennifer for years .I like them much better then the rest of the places here.
