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January 2024 by Terri Pines
3 or 4 employees in the store whichvisxrate but they put a gentleman who can barely see on the register. Slow ? Long line of customers with folks walking out including me. Poor management decision. At least open another register. Parking lot always trashed with litter. I do shop there for cleaning supplies often but today and other days have walked out due to very slow service at checkout
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October 2023 by James Bruce
Complete trash store. No one ever answers the phone there. I called 20+ times in A ROW and still nobody answers! They sold me a gift card and then FORGOT to activate it costing me more in gas than what the card was even worth to go back and tell them to do their jobs right when it should have been right the first time. Terrible service. If zero stars was an option I would have chosen it.
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July 2023 by Ruth Knutsen
Went to return items which didn't work. No associate to be seen. They have a bottle sitting on counter that says squeeze for assistance. A female clerk finally appeared. Never greeted me,just stared at me. I said, id like to return these. I Didn't have receipt so asked for store credit. (I had been there a few weeks ago to try and do this very same return). A male associate was waking by. She told him u wanted to do return. He asked me if I had a receipt. I said, no. I was here a few weeks ago and you told me you couldn't go it for me as you had no exchange cards to load the refund amount onto. Today he kind of chuckled and said, we still don't have any.Ridiculous. Very very poor customer service from both employees and the store is a disaster!
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February 2023 by Scott Lawrence
2-22-2023 I was honored to receive a $5 off $25 bonus coupon for use during the weekdays, so I went to the Steubenville, OH, Dollar General on Hollywood Boulevard to shop today. I like visiting this store because Jeannie and Nick are always professional, friendly, and willing to help their customers. I guess this will be my last review because Google puts a character limit on each. They need to have individual reviews per location. :(2-11-2023 I visited the Dollar General store on Main Street in Weirton, WV this morning and Theresa greeted me and helped me locate items I could not find. She is always helpful when I visit her store. Isaiah did a great job of cashing me out at the register. He had a wonderful smile, was kind, and treated me like family. Isaiah even processed my digital coupon for $5 off $25. Later that day, I found out I purchased the wrong paper towels and I went back to the store. Eric was kind enough to issue a refund for the purchase because they were out of stock of the correct paper towel. Eric took great care of me and handled the transaction quickly and professionally. Thanks for having such kind, considerate employees at this store. :)2-11-2023 I visited the Dollar General store on Three Springs Drive this morning and found everything I looked for. The store was clean and well-organized. Terri checked me out at the register; she was efficient, friendly, and accommodating. I used my paper coupon for $5 of $25 successfully and the bill was significantly lower than $25. I love those Saturday coupons! <3I made my Saturday morning trek to the Steubenville Dollar General store and was pleasantly greeted by Chase and Jeannie as I entered. Chase was handling the register, and Jeannie was stocking shelves. As I had questions about items on my list, Jeannie and Chase were available to help me locate the products; they physically walked me to each instead of pointing me to an aisle. I started using this location as my preferred one because they keep a good stock and premier customer service. The store was clean inside and out. I did not mind the area where stocking was in progress, and a cart full of items to stock in the aisle. This is to be expected for a high-volume store. I commend Jeannie on excellently maintaining her store and training new employees like Chase to be accommodating, friendly, and polite. I would highly recommend this location and these two employees to family and friends.1-14-2023Jeannie took great care of me today during my visit to the Hollywood Boulevard Dollar General Store in Steubenville, Ohio. She had everything in stock on my list. Jeannie assisted me in finding an item I needed; she was friendly and professional. Jeannie checked me out and made sure I received all of the discounts due me. Her store was clean and well-maintained. She always makes sure I am a happy DG customer. I appreciate Jeannie and her employees, who take wonderful care of me whenever I shop here. :)1-18-2023This afternoon, I was at another store close to Dollar General in Steubenville, Ohio, and saw some offers expiring today. I stopped by and was greeted with a smile and eye contact by Marranda. I asked her where the Sunchips were located, and Marranda took me there. I thanked her and found the Diet Mountain Dew Bottles on sale and Stax. I proceeded to the checkout area, and Marranda smiled, efficiently processed my order, and handed me the receipt. She took excellent care of me. I truly appreciate dedicated, professional employees like Marranda, who cares about her customers and treats them like family.1-21-2023Chase was busily stocking shelves today and took the time to help me find food for my new puppy. He also engaged me in a very interesting conversation, which taught me his high integrity during welding training. Marranda greeted me upon store entry with a smile and hello. She also politely checked me out when I was finished shopping today. She performed her job efficiently and professionally. I recommend this store and these two fine employees to family and friends.
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October 2022 by Shoffon Scipio
My boss, Lester from Lester's Lawn Care and Household, Maintenance, went there and the cashier seemed like she didn't want to get too close so she basically threw his cash and coins at him. He said he just let that go. You never know what people are going through.He realized that he needed something else , he got it came to the counter again and she did the same thing again.This behavior makes people go elsewhere to shop.Shame on you. she work Sunday September 25 he experienced this in the morning i call at 1pm and she was still there. i hope this will give management the opportunity to teach Customer Service. thanks for you time.
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September 2022 by Good Cook
My boss, Lester from Lester's Lawn Care and Household, Maintenance, went there and the cashier seemed like she didn't want to get too close so she basically threw his cash and coins at him. He said he just let that go. You never know what people are going through.He realized that he needed something else , he got it came to the counter again and she did the same thing again.This behavior makes people go elsewhere to shop.Shame on you. she work Sunday September 25 he experienced this in the morning i call at 1pm and she was still there. i hope this will give management the opportunity to teach Customer Service. thanks for you time.
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June 2022 by Annamarie Akins
This store is always messy, never has any shopping carts available and never has any of the sales items available. Total disaster.
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April 2022 by Tracey Willey
I go to this DG all the time. The staff is always pleasant and helpful and I always get what I want for a great price
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February 2022 by Ralph Farulli
These Dollar generals have most everything that Walmart would have it sure beats going to Walmart. And the prices are good too
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January 2022 by Seth Thompson
The staff that was working tonite were awsome. I got what I needed and got out. But in the interim had a couple of laughs. Fun store. Actually the most fun I have had inSteubenville.
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January 2022 by Barbi Grimes
the prices are really affordable and pleasant atmosphere..I shop there at least 4 times a week or more
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January 2022 by Virginia Byrom
Nice cashier. Store kinda cluttered!!!! But very clean
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December 2021 by Heather D
This one in particular does not have a lot of things im looking for that I usually get a dollar general so I have to go to a different one or to krogers across the st
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December 2021 by Bonnie Baker
You can't even shop with all the products waiting to be put out in most every aisle. Not enough workers, and very long check out lines
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October 2021 by Resting Bitchface
This store never puts their truck away. The staff sits around while the aisles are packed with roller carts stacked with overflowing products. You can't even move them bc the whole aisle is full. Impossible to shop. Plus they are rude. Both times I have shopped there the clerk walked away as I walked up to check out???
