The UPS Store #6036in Steubenville offers a range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated store is committed to providing excellent customer service. The manager was praised for his friendly and knowledgeable assistance, helping a customer pack a large item for return and suggesting a convenient pickup option. Another employee, Kathy, was commended for her patience, kindness, and willingness to go above and beyond to help a customer with a complicated package processing situation, even assisting others in the store with the same level of care. Customers have also highlighted the impressive leadership and quick thinking of the store manager, who stepped in to assist a customer with an international shipment when a new hire was unable to figure it out. Additionally, Ashley was praised for her friendly and efficient help with a customer's return. Overall, the UPS Store #6036 in Steubenville is known for its knowledgeable, helpful, and dedicated staff, who strive to provide a positive experience for all customers.
Had some things that needed to be over nighted. Associates were awesome got me all taken care and back out the door quickly!
July 2025
The manager was excellent and helped me box up a king size comforter for return. He even suggested I leave the package there so USPS could pick up so I wouldn’t have to make another stop. He was friendly and knowledgeable. A true pleasure to be met by his smiling and eager self.
June 2025
Chad Adam's went above and beyond to help me and my friend return a product through Amazon. He is a wonderful and amazing employee. I was very impressed the way he handled and helped us out. Amazing job.
