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July 2024 by F W
Caleb assisted me when I walked in he greeted me with a smile and welcomed me to AT&T and asked how he could help me. I had to have a phone I received from insurance setup. He did it all within a timely period. My experience was good and he was very professional. He also gave me advice to hold on to my old phone in case something didn’t set up correctly I had reference my old phone and that I have 30 days to return my broken phone. Great job thank you.
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July 2024 by Mary Meyer
Everyone I worked with was very helpful and knowledgeable.
Mary
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July 2024 by Tom Quesenberry
Fast service and very helpful
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July 2024 by Brittany Hecker
The DM Taylor and staff were amazing! We had a really bad experience with some door to door sellers and Taylor saved the day! We were able to get 3 new phones, get amazing deals and afford to switch over. She bent over backwards for us to make sure we were taken care of and she didn’t stop until we were satisfied. Thank you!!!
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July 2024 by Jean
I always receive the best service at the AT&T Stow location. This time was no exception!! Our salesperson Andre was great.
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July 2024 by Mickey Rzymek
I would highly recommend working with Ethan at the ATT store in Stow.
He is very professional and has a good problem solving skill set which is very important when dealing with today’s technology!
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July 2024 by Michael Jarosz
The store rep was patient with me and answered all my questions.
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June 2024 by Dominic Herbst
absolutely amazing, andre was the most helpful person i’ve EVER had the pleasure of working with, my past experiences dealing with phones, mobile coverage and mobile stores has always been a pain, but andre was more than helpful and supportive every step of the way
would 100% return to this location.
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June 2024 by Paula Wasley
Very friendly and answered all my questions
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June 2024 by Omar Jassim
By far the best AT&T branch in this region thanks to Chris. I was very close to changing service providers due to poor service at other branches, but once I spoke to Chris at this branch my family and I decided to stay with AT&T. Thank you Chris, we will only be visiting this branch moving forward.
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June 2024 by Jennifer Cunha
This is my story on Monday. I had some issues trying to unlock my phone so that I could actually change to a different carrier instead of AT&T. I was unable to complete this unlocking process on my own and had to go into the store. Andre did an excellent job helping answering my questions and staying with me until the entire problem was resolved even going so far as to let me use a phone to transfer over to the new carrier so that I could have a working phone I was very pleased and grateful with his customer service
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June 2024 by Michele McGee
We arrived at Stow location with one customer service representative working, he was with a customer and had a customer waiting ahead of us. Within the hour 3 other customers came in. Shane remained calm and focused on each customer. He was so attentive to us and even picked up on the fact that we were traveling internationally and set up our account accordingly. Very impressed with the customer service we received!
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June 2024 by Christy Walton
We had a great experience due to our sales person, Caleb. I've been to several att stores, including Stow and this visit was by a landslide, our best. We were there for hours replacing 3 phones and Caleb was beyond helpful and patient.
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April 2024 by Katrina Hepler
After having some issues with Verizon and my old galaxy s22 AT&T helped me out immensely. They were even able to help transfer all data from s22 to the iPhone 15 something Verizon did not when I originally switched from apple to Samsung. The staff was wonderful funny and friendly. I would 100% recommend!
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April 2024 by Brianna Landon
Amazing service!!
