AutoZone on Kent Rd in Stow, OH is recognized as a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. The store is praised for its skilled and patient staff who are always ready to help customers. Many reviews highlight exceptional customer service, with specific mentions of employees like Amber and Lydia for their knowledge and assistance. Customers have shared positive experiences, including quick diagnostics and solutions for car issues, such as dead batteries. One customer noted that even in cold weather, staff went above and beyond by replacing a battery and cable ends without charge. Another customer appreciated the after-hours service provided when their battery and alternator needed replacement. While there have been some concerns about return policies, many customers have found resolutions, with staff demonstrating understanding and support. Overall, AutoZone in Stow is celebrated for its outstanding service and commitment to customer satisfaction.
I give five stars to the AutoZone in stow Kent Amber was a great help when I came in she has a lot of knowledge and Lydia was very helpful also I will always come to this location when in need thanks girls for the great work ??
February 2024
Very helpful guys. My car battery had died in another town, jump started and was running on the alternator to get me home. The young man quickly brought equipment to my car for diagnostics. He was very knowledgeable and offered good advice.
January 2024
Check engine Light was on and they handled everything.
