AutoZone on Kent Rd in Stow, OH is recognized as a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. The store is praised for its skilled and patient staff who are always ready to help customers. Many reviews highlight exceptional customer service, with specific mentions of employees like Amber and Lydia for their knowledge and assistance. Customers have shared positive experiences, including quick diagnostics and solutions for car issues, such as dead batteries. One customer noted that even in cold weather, staff went above and beyond by replacing a battery and cable ends without charge. Another customer appreciated the after-hours service provided when their battery and alternator needed replacement. While there have been some concerns about return policies, many customers have found resolutions, with staff demonstrating understanding and support. Overall, AutoZone in Stow is celebrated for its outstanding service and commitment to customer satisfaction.
Sean F. was extremely helpful in helping me today! Thank you for going above to help me and for running diagnostics.
February 2026
Great help, checked a battery, swapped it and had us back on the road in 15. Thanks!
February 2026
Today was blessing in disguise! The store manager helped me out with my battery and he was very friendly and courteous. I appreciate him going above and beyond to help me.
