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February 2024 by Sam Getz
For as much as the pharmaceutical staff gets paid, one would think they could tell time and read a clock. Waited in the drive through for 10 minutes before they were supposed to close for their lunch, but they had already shut the window down. Walked into the store at exactly 1:30 and the whole pharmacy was shut down long before their scheduled break.
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February 2024 by Lamont Brown
Very helpful staff
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January 2024 by Jacob Green
horrible pharmacy
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January 2024 by Kimberly Bogner
I have never had so much trouble filling a prescription. My doctor requires that I take a name brand medication and this pharmacy never has it despite me taking it for a year now. I’ve had to drive to the cvs in Cuyahoga falls to get my prescription multiple times. Today was the last straw when I asked to have the prescription pulled over from the Cuyahoga falls CVS and was told it wasn’t possible so I went to the Cuyahoga falls CVS. When I got there, I was told that the Stow CVS essentially cancelled my prescription. Then I see on the CVS app that the generic medication is ready for pickup at the Stow CVS. Absolutely ridiculous. I’ve also had to call around to find out if my prescription was available at other pharmacies, including CVS locations instead of them doing the leg work.
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October 2023 by Dave Patterson
I typically have to go to another store because they never keep things in stock. When they do run out their computer says it filled the rx so I have to call them constantly to straighten it out.
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September 2023 by Syd Ward
Pharmacy is HORRIFICALLY understaffed. It took over 3 hours for my prescription to be filled because they got over an hour behind on vaccines. The staff was extremely kind and did the best they could with the situation, but they aren't set up to succeed. Again, the staff was very friendly but there is no reason I should have had to wait for hours in person after being told it would be the next thing done. What a terrible way to spend an evening on vacation ?
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September 2023 by Joni Bowen
Literally the worst customer service of any pharmacy I have been to. If my insurance didn’t use CVS I would choose to go anywhere else. Wouldn’t give me my prescription due to system being down even though this same system somehow managed to text me earlier in the day to say it was ready for pick up. Although there was no charge for my script, they wouldn’t give it to me because their scripts “aren’t in alphabetical order” so they couldn’t find it. How about getting a better backup system for when things fail, CVS? Their advice was for ME to call another CVS - at which point the ones by me were all closed. Completely unacceptable.
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September 2023 by Jackie Trinque
This CVS is beyond on annoying. Hours state open at 8. Two times this week I’ve stopped around 815 and they are not open in the drive thru or inside. I walk inside and a tech states they have a floater and “don’t know where he is at” speaking about the pharmacist himself. The techs can’t even start work without a pharmacist in there. After this prescription I will be transferring some where else as this is freaking ridiculous. I don’t care what someone’s title is. If they can’t be to work on time MULTIPLE times, there needs to be corrective action. A clear sign they don’t care about patients, so maybe they should choose a different path.
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July 2023 by Emily
Twice now I’ve stopped at this CVS before work at around 7/7:10 as their hours say they open at 7. Unlock your doors or change your sign if you’ve changed your hours. So annoying.
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July 2023 by Megan Clark
I forgot to transfer my prescriptions when I moved from AZ and despite the insane amount of work they have to do, the person still called my CVS in AZ to cancel it there for me and then fill it here. It was done within hours without me having to do a thing. I really appreciate you all!
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January 2023 by Greg Baynes
Worst pharmacy ever. Incompetent, rude and all around awful top to bottom. Moved all prescriptions to Myers pharmacy in Stow and now I know how a pharmacy should run and most importantly treat their customers. CVS will never have my business again
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December 2022 by Dandy Chiggins
If I could give this store less than one star I would. They have canceled my order for the 2nd time and it's barely been over 24 hours I called to let them know I would be in but the girl said it didn't matter it was auto canceled and I'd get a refund in about a week. Will not be shopping here any longer
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November 2022 by emily neal
I just started going to the Cvs recently I’ve gotten a couple prescriptions from here but each time I have it’s been kind of complicated to get them filled it seems like or something goes wrong and I like when they tell you when it’s like ready so that kind of stinks that they don’t tell you when it’s ready and when I went called this morning and they didn’t have some thing in stock, and she said that they’ll get it later after four and then I just came through to get it tonight and they didn’t call to let me no they never got any in. Im sad they didnt let me know.
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August 2022 by Matt Trone
Last year (2020) , the pharmacy clerks were AWFUL!!!!!! This year, completely different and sooo much more pleasant!!! Thank you, current pharmacy team!!!! ❤️
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July 2022 by Marina
Do not order picture prints from here! I’ve got one as a gift for my husband for Fathers Day. It turned out to be crooked and there is nothing that they can do about it. Their machine is just not working right. Super upset about this experience.
