Hampton Inn Stow is a clean and comfortable hotel with friendly staff and good service. Guests often mention the helpfulness of the front desk staff, including Daysha, who assists with room arrangements and receipts. Although there were some initial issues with room reservations and a non-working pool whirlpool, the staff, especially Amy and Shannon, quickly addressed these concerns and provided excellent customer service. The rooms are generally clean, and the hotel offers a convenient location near state parks, trails, and local attractions. The breakfast staff is praised for their kindness and quality of food, with no bad items served. Overall, guests enjoy a pleasant stay, highlighting the helpful staff, cleanliness, and good location, making it a recommended choice for visitors.
I would have given five stars but the first room that we checked into had issues (room 101). We mentioned the issues and Amy moved us to a new room. She also checked on us later to see we were content. The second room was very good! So I would say customer service is fantastic. I would highly recommend for service and location.
June 2025
Daysha at the front desk was so helpful when my company needed to put residents up in rooms for a few nights. She then continued to be a great in assisting with receipts needed after the stays.
May 2025
I stayed here with family for a graduation party a few weeks ago. The front desk and wait staff were very nice. The rooms were clean as well. I would consider staying here again.
