H&R Block offers expert tax preparation services that aim to maximize refunds for clients. Their tax professionals are knowledgeable and approachable, providing personalized assistance to ensure clients feel comfortable and cared for during the tax process. Customers have praised several tax consultants for their patience, friendliness, and exceptional customer service skills. For instance, Lisa stands out for her ability to relate to clients on a personal level and her willingness to accommodate special requests, making the tax experience easy and stress-free. The Stow location is noted for its clean facilities and commitment to client safety through deep cleaning and social distancing measures. H&R Block also provides flexible options for clients, including in-office visits or the convenient Digital Drop-Off service for those who prefer to work from home. Overall, clients express high satisfaction with their experiences, highlighting the professionalism and dedication of the staff, which encourages repeat visits and recommendations to others.
Awesome Job. This is my third year with H & R working on my taxes, from federal, state and city . Stress free!!
March 2024
Professional, helpful and caring. Answers questions .
May 2023
Our experience here was ABSOLUTELY amazing!Our tax preparer Rita made us feel welcomed and was extremely helpful not to mention her wonderful attitude and humor. She also made sure to finish with instruction on to mail .THANKS Rita and H&R block. We will definitely return
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee