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March 2024 by Denise Japps
Professional, helpful and caring. Answers questions .
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February 2024 by tabatha taylor
Very professional
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May 2023 by Karen Moore
Our experience here was ABSOLUTELY amazing!Our tax preparer Rita made us feel welcomed and was extremely helpful not to mention her wonderful attitude and humor. She also made sure to finish with instruction on to mail .THANKS Rita and H&R block. We will definitely return
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April 2023 by Xiao Xu
I didn't have any issues with the other employees that I came across when stopping in at the store 2 times.Unfortunately I can't say I would recommend the person I worked with. Maybe general courtesy is lost these days, but not at any point was a thank you ever expressed. There was also a miscalculation on my City taxes that was caught when the city reviewed my federal taxes since something wasn't adding on on the forms I was given to turn into the city. This now leads me to wonder if there were any mistakes on my federal taxes. When questioned I felt like It was pretty much my fault and it was more of an inconvenience that I even contacted about it. For the cost that they do charge to do taxes I figured I would've received a "thank you for the business" at the end of the day.Update:After speaking to someone at the support team my ranking has dropped even more... They took down all my information whom that rep was very kind. Assured me I would have a call back by a manager within 3 to 4 business days. Well we are 2 weeks now and nothing.Update 4.7.23:Still no response from anyone from their support team. Not only being 3 times more expensive than anyone else I've ever been to, but along with the poor customer service, I can't ever recommend this place.
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March 2023 by Gene Robinson
It was quick and complete it took care of all our needs. Thank you
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March 2023 by Adam Hoffman
It was fine i just feel my tax return was very low
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March 2023 by Bruce Winters,
Awesome and very friendly people and makes things at the finish easy to understand about taxes ?
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March 2023 by Dave M
Second year I've used them and I'll be back next year. A trusted tax filer.
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February 2023 by Alicia Christ
They are very professional, and thorough and kind.
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April 2022 by Nancy Evans
Jo has a lot of patience with a 89 year old and seems to know a LOT about taxes. She also is very nice and friendly. I was very comfortable with her.
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April 2022 by Andy Morris
Because Jo is AWESOME!!! Couldn't be nicer or more helpful!!!
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March 2022 by Brendia Merrick
Lisa is great. She relates to us on a personal level and helped us with guidance on an issue we had with taxes. She worked us in for a special time when she wasn't usually there. Facility was clean
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February 2022 by Faye Roller
My experience with Lisa has been nothing short of fantastic! I will continue to refer her based on her exceptional customer service skills alone. The fact that she is a knowledgeable & skilled tax professional also doesn't hurt. Thank you for making things easy and stress free Lisa!
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February 2022 by Marge Hartman
I tried to do my taxes, failed miserably. I needed to get 2019, 2020 and 2021 done correctly! I came to the Stow location where I met Lisa Liller. Lisa did all my returns, filed an amendment for 2019 and I received bigger returns because of her expertise. Lisa has excellent customer service skills and genuinely cares. I will definitely be returning and recommending her!
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February 2022 by Schwanda Adams
Well Rita is a very nice young lady and she knows what she's doing and I always trust her to do my taxes every year so while she still doing taxes I'll be there see you next year!!!Rita!! It was nice it was nice seeing you again!?
