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January 2024 by Allie Braham
What happened to the quality at Papa Johns, Stow, OH? We placed an order on the evening of 1/3/24 and it showed up with the wrong ingredients, normally we would have just eaten the pizza but the crust was so thin, wet, and flimsy that you couldn't even pick the piece of pizza up without it folding in half and the ingredients falling off. I called the store, asked for the manager, the girl who answered the phone said she was the "acting manager". I explained our pizza was missing ingredients and how thin the crust was. She was very rude and said she could send a new one out or credit our next order. I asked if I could send her pics so she could see what I was referring to? I also asked if something was wrong with the crust tonight and she said "NO". So I said, ok then send a new one out. It showed up with even thinner, flimsier, wetter crust then the first one, if that was even possible. No more Papa Johns - disgusting.
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December 2023 by Angi Marie
We haven't actually had Papa John's in such a long time. It was quick and good quality with very friendly service!
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November 2023 by turbocichlids
Ordered for the first time in a while last night, pizza was absolutely garbage. The wings were like sponges.
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October 2023 by Christine Anne
We have tried ordering from this location many times this year for our family of 4 pizza Friday. They get orders wrong constantly. Order bone in wings? They will deliver bonless with the incorrect sauce sloppily poured over it. It looks disgusting and lazy. When I called to make sure my order was made correctly, the person on the phone acted like I didn't speak the same language. Frustrated that every single time they get stuff wrong and can't follow simple directions.
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October 2023 by DARTH VADER (VADER042)
Awesome staff. Nice hustle.
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August 2023 by Robert King
It was good but they put the cheese on top of the ingredients. The normally don't do that. I prefer cheese then ingredients.
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July 2023 by Nicolaus Johnson
Unprofessional rude manager (name was DJ) extremely flippant and refused to serve me because i told him i didnt want to bring my pizza delivery bag actually into the restaurant because it is dirty, showing it to him through the front window wasnt good enough, and was very rude about it. Completely
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July 2023 by Greg Winter
Great location Awsome staff and shame on the customer who came in right before myself ordered 14 pizzas and didn’t have the decency to tip.
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March 2023 by Derek Farnsworth
I have lived in this area for over a year and they have stepped their game up. I really appreciate them listening and improving.
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March 2023 by Dave Meidlinger
New pizza i tried, loved it keep up the good work
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February 2023 by Kody Ornouski
Always great pizza and delivered quickly. I order from the Stow store at least once a week and can't remember ever having a problem.
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November 2022 by Austin R
The machine took the money but declined so spent 25 dollars and got no pizza
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September 2022 by Joshua Fidelis
Hate the new call to order system were you talk to someone in India over talking to someone at the place your trying to do business with
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September 2022 by Nicole Smart
Quick service and pizza is always good. Anytime we've had a problem it was always taken care of and the staff is great.
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August 2022 by Emily Friends
Fantastic! I drive from Beachwood just about every week to this location. The quality of the ingredients, customer service, and speed make me so grateful, beyond the stores in our area for this little slice of heaven.
