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June 2023 by fry9700
Wife brought in a ring for an admittedly somewhat low cost repair, all things considered. Had a new stone and prongs installed, which fell off rather quickly. Returned to have the job done again, which we were charged for again. Same result, prongs and stone fell off about a week later. I cannot recommend this shop in good conscience. We elected to go elsewhere for the repair, even though we already paid twice to have it fixed here. I did not get the warm, friendly greeting that I’m reading from other reviewers, and I thought the place looked rather cheap and run down to my eyes. Your experience may be different, good luck.
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April 2023 by Debbie S.
DO NOT take any jewelry of worth to this establishment. I broke a tip of my prong and he did not even match what was there. Teeny little tip that may or may not hold. Also, wore the rhodium of completely and didn't even redip it before he gave it to me. Very poor workmanship.Follow up 1 day later. There was a sharp nick in the gold under where he added the tip. Now the diamond above that is gone. Again, this is the worst place you can take your jewelry to.
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April 2023 by Jo P.
Great service, needed a watch battery, and they had it and installed it. Great to find a local vendor that is professional and expedient.
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March 2023 by Lindsey K.
I bent the crap out of a right hand sterling silver ring that means so much to me and they were able to fix it and make it like new again. I was worried bc it's a very thin bc delicate ring but they handled it with care and it's back to being absolutely perfect.
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February 2023 by Adam Moser
My father passed away and left me a watch that I needed to resize and have cleaned up. I had to remove the watch band in order to see the serial number of the watch which is needed for the company to verify the watch. The owner removed the band and got the information that I needed. When I asked him how much I owed he said that it was on him and not to worry about it. He asked me to keep business local and to support our community. I will forever recommend this jewelry store to everyone that I know. This is a great family business that we should be proud to have.
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January 2023 by A S.
I was way over charged for a 1 inch sterling silver extension on 2 sterling silver bracelets-- they charge me $100
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December 2022 by Linzi Syvertsen
My 1st visit I was completely surprised by a number of different things.. 1st thing was the warm welcome and friendly smile of the gentleman behind the counter. The 2nd thing was the unbelievable patience the gentleman had With my completely disorganized and overfilled Display of jewelry That I needed priced out. Him and his son took their time on every little piece to assure I was getting The most for what I was selling. This family run business just got themselves a repeat customer For years to come
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September 2022 by Erica Leondarides
Rob is very knowledgeable and welcoming. I have had my rings soldered, rhodium plated, cleaned, loose stones fixed, and my husband's watch batteries replaced here and I've never been anything but perfectly satisfied. The turnaround time was quick and the job is always well done.
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August 2022 by Allie Wysomierski
I am very disappointed with the services I received from this place. Originally I brought my wedding ring in just to have 2 tiny diamonds that had fallen out replaced. When I picked it back up my ring was awfully bent. The entire center was on a slant so I brought it back in and the guy tried to say maybe I bent it when I snagged it on something, but I have pictures of my ring and know for a fact it wasn’t bent before bringing it to them. He said he would attempt to fix it. I called to check the status of it and they were telling me that all these things went wrong, basically saying my ring fell apart as they tried to fix it so now they had to fix all of those issues. 3 long weeks later my ring was ready. I picked it up and it was still slightly bent but I decided to not say anything figuring they tried their best and nobody but myself would even notice it. A week later, the entire center stone of my ring fell out! Thankfully I managed to find it in my backyard but I am so upset. If they had done a better job maybe that would not have happened. I should not have to pay a different place to fix it but I don’t even trust them with my ring at this point. Honestly they deserve 1 star but I am giving 2 because they were kind about it and tried to fix it although it was done poorly.
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May 2022 by Allie Baker
I am very disappointed with the services I received from this place. Originally I brought my wedding ring in just to have 2 tiny diamonds that had fallen out replaced. When I picked it back up my ring was awfully bent. The entire center was on a slant so I brought it back in and the guy tried to say maybe I bent it when I snagged it on something, but I have pictures of my ring and know for a fact it wasn’t bent before bringing it to them. He said he would attempt to fix it. I called to check the status of it and they were telling me that all these things went wrong, basically saying my ring fell apart as they tried to fix it so now they had to fix all of those issues. 3 long weeks later my ring was ready. I picked it up and it was still slightly bent but I decided to not say anything figuring they tried their best and nobody but myself would even notice it. A week later, the entire center stone of my ring fell out! Thankfully I managed to find it in my backyard but I am so upset. If they had done a better job maybe that would not have happened. I should not have to pay a different place to fix it but I don’t even trust them with my ring at this point. Honestly they deserve 1 star but I am giving 2 because they were kind about it and tried to fix it although it was done poorly.
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May 2022 by Nicole Heasley
Wonderful, friendly, professional, and honest jewelry shop! They took beautiful care of my engagement ring when I got it cleaned and gave me feedback on what kinds of bands to look for. Also gave me a thorough appraisal on some rings I had to sell, explaining why they were quoting the amount they gave me. I will be back!
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April 2022 by Anthony Fortunato
Shortened a gold necklace for me, vey happy with how it came out. Professional, quality work, fast turnaround time. I would go back and recommend to others, glad I found this place.
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June 2021 by Beanie 33zero
Good people and excellent customer service
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April 2021 by Laryssa Mozingo
My fiancé and I are extremely happy and grateful for Stow Jewelers! My gorgeous ring was a little dirty and had a diamond missing. They had my ring fixed, cleaned, and ready to be picked up in less than 24 hours! We will never look elsewhere for anything else again! Thank you so much for the amazing service!
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April 2019 by JoAnn Hertzig
Excellent honest people!!
