-
March 2024 by Colin mckinley
What’s up with people not getting orders right anymore like you are making us waste money and food because you get the stuff wrong. Worse than McDonald’s at this point they can never get anything right anymore and it starts with the staff and you know what I mean by that….
-
March 2024 by Deliah Paulson
The last two times I have been to this Wendy’s I have had terrible customer service. I did a mobile order for curbside, I sat in my car for ten minutes after doing the steps the website asked me to do and then called the Wendy’s to find out they don’t have curbside pickup and I either need to go inside or go through the drive thru. (Would have been nice to know because I did have to go to work). I got inside and my order was still NOT READY. The second time I went I did a drive thru mobile order. I got to where you order and said hello. All I got was sass. IF YOU HATE YOUR JOB THAT MUCH QUIT. You should not be in customer service if you don’t want to be respectful.
-
March 2024 by Bernidette Kennedy
Today was the third time I've tried going to this Wendy's after grocery shopping at Aldi and I've been stuck in the drive through line without exaggeration for 40 minutes. Absolutely bonkers.I guess I should be thankful we left instead of continuing to wait considering all the other reviews are about how terrible the food quality is.
-
February 2024 by Mary Yoho
A great place 2 eat when I'm in That neck of the
-
February 2024 by Ben Laser
Black ppl worked there
-
September 2023 by Kevin Harrington
Wendy's has degenerated so bad in the last 3 years. The service is terrible at this location. We waited for 5 min and no one took our order. We left and will never return. For the sake of the employees, I hope management can fix it.
-
September 2023 by Elaine Buck
The food was fresh and good!
-
August 2023 by Emily Pagonis
Best employees and customer service ever ? give these guys a raise ? they made my day and freshest chickie sammies 100/10
-
August 2023 by Jetstream Sam
I love coming to this Wendy's, but the workers there are treated extremely unfairly from what I've heard and seen. I normally come through at night and they are always very friendly and fast. Pay your people more you don't deserve them. I am so sorry managers and crew members. ??
-
August 2023 by Lori Foldessy
The girl who took my order was very rude! She didn’t greet me when she took my order and then she practically threw the bag into my hand, it’s a good thing I was quick or it would have fallen on the ground!
-
July 2023 by Alena Ingram
I swear to god you guys are the only Wendy’s in Ohio that knows how to make a grilled chicken wrap. Keep up the good work y’all.
-
June 2023 by Chuck Heeter
Ordered at the stow -kent store inside to go . The cashier Amber was very polite. She was training a new young lady and was doing a great job at helping her and I at same time . Fast service and my potato was hot and perfect cooked with lot of bacon and cheese on it . This Wendy's can be slow at times with rude workers,but Amber made my experience a very enjoyable one today . Very nice lady who is good at her job .
-
June 2023 by Pearlie Monique Releford
This place is horrible how about you ask for new fries and they take the old ones back and dip them down the the oil so give them back to you . THE SO CALLED MANAGER AT THAT so I contact someone the next day a young kid by the name of Anna is a manager I explains what happens and you start going off as if I’m wrong . So o ask for a corporate number she gives me her mom number so I go to get my food replaced I get to the window and this kid says I’m not serving you and calls the police on me for NOTHING so I waited for the police and I requested my money back these bixxxx talking about they not accommodating me so now I’m out of my money and my kids didn’t get any food If you black stay away from this dump oh let’s not forget the staff in the window flicking off my kids
-
June 2023 by Madeleine Perkins
Redhead frontline worker was mean & short even tho there was literally no one besides me in line. Fries were cold & hard. Bun on my burger was soaked with grease, also cold:) i work customer service too. It’s really not that hard. & clean those moldy pop tabs,
-
June 2023 by Daviel Lopez
this place deserves no stars for the way they treat theircustomers. food was old, greasy & drinks were disgusting. replace your syrup & get a new pop machine. place needs a whole new staff and management. ridiculous.
