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“I cannot say enough great things about these ladies! Heidi, Hailey, and Shania always go above and beyond for everything! They all have such a positive attitude and I always leave with a smile on my face! Thank you guys for everything you do!”
“I have had nothing but great service from these folks in New Philadelphia! They have always answered my questions thoroughly and honestly, great service with second chance checking and now a regular account, helped me budget financially and set up online billing, and even dispute a transaction. No matter how busy they are they have always had a smile on their face and a great attitude of compassion and joy. I will never bank with anybody else.”
“We really enjoyed working with Amy. She explained the process well and kept us informed. She made the transition to the new Sugarcreek manager for our closing very smooth.. Keith & Marsha Snyder”
“Great Customer Service. They will take the time to talk things over with you and explain things. The loan department is great and have some of the best rates around. Been a happy customer for over 20yrs.”
“Disabled veteran, on a fixed income; notaries at UPS is $5, per signature. I was pleasantly surprised, when I learned SSB offers free notary signiture verifications. I had four signatures; $20, may not seem much. For me, it removes that much from my food budget. Ask for Richard!”
“Heidi, Shania and Hailey are three of the most wonderful people that I have ever met. They are always smiling and great each customer when they enter the bank and let you know they will be with you shortly. Always positive no matter what problem you need their help with. Excellent team in Strasburg Bank. Don't forget they tell you to enjoy the rest of your day.”
“At the ATM, the touch screen is beautifully lit up and easy to use, but first, you still have to key in your PIN on actual buttons on the machine where the touch screen isn't located and they are in the dark (at night) and it is not a good set up.
Everything else is great, though, and I love this bank”
“Leslie at first federal helped me and my wife open our checking account and was very polite and courteous on a Saturday. I want to thank you for getting us in for an appointment.I look forward to doing business with our new bank and local contractors for our home needs and investments thanks again!”
“Everyone at this bank is very kind and accommodating. It is a joy to go inside because one knows that they will be greeted warmly and their banking needs accomplished correctly”
“CSB is a great bank to begin with. However the Sugarcreek branch is by far the best bank experience one could ask for. People are very knowledgeable and always so quick and happy to help. I really enjoy each visit to the Csb in Sugarcreek.Thanks for all you do”
“Really enjoyed our experience with Unified bank. Josh was super personable, knowledgeable, and there every step of the way. He was even able to help us close a whole week early. Thank you Josh for all your hard work!”
“I have had nothing but positive things to say about this bank or the staff. They have always been friendly and are more than willing to answer all my questions.”
“Just got off of a chat with Susan D. And she was absolutely amazing. I wanted to link a new account to my main checking, and she got it done online through chat which is very convenient considering I have a two year old who likes to scream when I’m on the phone. Susan got it done quickly and efficiently for me.Just another perk to being a part of this credit union!”
Closed
141 W Ohio Ave, Dover
Banks
“I went to First Fed in Dover and was blessed to get Kylie Austin. My business account was hacked at my other bank and they were not helping much. I decided to switch banks which is very hard to do with a business account and credit cards processing every day.
Kylie was very patient with me, answered all of my questions, did everything she needed to do to get me up and running. Thank you very much!”
“My significant other and I just had the best experience with Val at Huntington. She was very informative and helpful with our situation. Val was also very personable and genuine. We both appreciated her immensely.”
“I still think it is weird to have to make appointments for things like opening an account, and while i can see it can save money on employees, i feel it is used as a tool to reduce customer interaction”
“Stopped in on March 21, 2025 with a family member who was having an issue. Though we didn't have an appointment, the employees went out their way to help my family member, going above and beyond to resolve the issue. Highly recommend.”
“Had excellent service for our small business. Very attentive and considerate of our unique situation and made excellent recommendations to help get us up and running.”
“Been working with them for years. Almost everyone I've worked with here has been pleasant, helpful, and knowledgeable. It's nice to have people who actually treat you like a person. Yes, the drive thru is slow. Nothing in Bolivar moves quickly. If you can't handle this place, you'll HATE the Giant Eagle. Just go inside the bank. Talk to them. They're nice people. They won't hurt you.”
“Rob was so helpful today. He fixed the problem I was having without any hiccups and went above and beyond by helping me fix the problem on my phone which was keeping me from being able to use the Huntington app. Fantastic service ?”
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“My buyer worked with Colson Starner at SSB and I would recommend him to anyone! He was in communication with me and the buyer from beginning to end and always on top of things.”