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“We really enjoyed working with Amy. She explained the process well and kept us informed. She made the transition to the new Sugarcreek manager for our closing very smooth.. Keith & Marsha Snyder”
8:30AM - 12PM
141 N Broadway St, New Philadelphia
Banks
“This bank is the prime example of what banks should be simple friendly and caring. While the facility is small with limited after hours options it makes up for it with 0 fee ATM withdrawals from other banks and very friendly staff kid friendly is a big plus very happy we switched from huntington.”
“I have had nothing but positive things to say about this bank or the staff. They have always been friendly and are more than willing to answer all my questions.”
“My significant other and I just had the best experience with Val at Huntington. She was very informative and helpful with our situation. Val was also very personable and genuine. We both appreciated her immensely.”
“I still think it is weird to have to make appointments for things like opening an account, and while i can see it can save money on employees, i feel it is used as a tool to reduce customer interaction”
“Stopped in on March 21, 2025 with a family member who was having an issue. Though we didn't have an appointment, the employees went out their way to help my family member, going above and beyond to resolve the issue. Highly recommend.”
“Staff members always go out of their way to provide excellent service. They are friendly and willing to assist you promptly. The corporate levels make changes that are not always so great but that is any bank. The people here are extroardinary and care which is why I have kept my business here.”
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“I have had nothing but great service from these folks in New Philadelphia! They have always answered my questions thoroughly and honestly, great service with second chance checking and now a regular account, helped me budget financially and set up online billing, and even dispute a transaction. No matter how busy they are they have always had a smile on their face and a great attitude of compassion and joy. I will never bank with anybody else.”