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February 2024 by W W
First and only time I have walked into this branch and felt immediately unwelcomed especially by the manager. I will bank somewhere else if the staff is going to look at me like I don't belong.
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December 2023 by Person Person
Understaffed and lack of service. Can’t even help you. The best they can do is say sorry and tell you to come back in an hour or so… when you drive 45 minutes and are the first people at the bank and still can’t help you… Pathetic! Get new leadership!! Bad service!
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August 2023 by Ali Zahran
Paul Schwab is the Manager here and I don’t think I’ve ever been taken care of in the way that he has from any bank, helped me figure out what was going on, was kind and patient and just outstanding in general, if Chase is smart they’ll continue taking him up the ladder because this guys is just amazing!
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May 2023 by Buffy R8 V8
Been going to this bank for a four years now never really had any problems people are usually helpful but I had this bad experience where I was sitting waiting for a half-hour one lady went up to me ask me what I needed didn't even bother to help me then walked away and helped someone else then when we finally got help the lady was pretty rude saying you could of done this your self an hour ago the staff working on April 29 2023 was very rude the usual gentleman who's friendly that usually helps me was occupied with someone else so other then him we were treated rudly and misguided if he was able to help us today probably wouldn't of wrote any review .. And it's not like I come in for help much I will keep names out ?
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March 2023 by Brittany Baroni
Can’t talk to a real person when you try to call just opened a new account and have no access to it. This is extremely frustrating to a new customer. I will be closing my new account.
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December 2022 by Heather Ross
The staff is great here but the location kinda sucks. Difficult to get in and out of especially during busy traffic. The parking lot and entrances need a new design badly!
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August 2022 by Hannah Nguyen
Very nice and professional worker ??
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May 2020 by Rick Wanyek
The bank manager Paul saved the day for us today! ??
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March 2019 by Emery Boyle-Scott
I didn't appreciate the obviously bad investment advice they gave out at this branch. I don't trust the management here.
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February 2019 by Shaunta Jones
The ATM didn't dispense my funds. I went into the bank and was advised there was nothing they could do since I'm not a "Chase customer." My balance has decreased and they charged me an ATM fee but didnt give me my $. UNBELIEVABLE Meanwhile a lady that tried to use the ATM after me didn't get her funds either. The bank staff walked past me and left for the day.
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September 2018 by Jay
This is the worst bank. They're running some kind of scam by charging people multiple over draft fees and other fees.
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June 2018 by Paul Vernon
Showed up to this bank about 1:45 on a Tuesday to make a change to our account. We were the only customers in the bank, but we were told it would be a 30 minute wait to see a banker. Since we were going to wait, we ask if we could use the bathroom. The teller said no but there is a public bathroom across the street at the Walgreens store we can walk to. So clearly I wasn't the first customer to ask. Well we aren't customers of Walgreens but we are long term customers of Chase Bank. Are customers not good enough to use the bathroom? Kind of ironic isn't it? I think we need to get away from Chase Bank if that's the way they treat their customers. Pitiful service and we haven't even seen the banker yet. Wow.
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March 2018 by corey rodeheaver
These are my friends here very nice place
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June 2016 by Harry Bernstein
Great service
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May 2016 by omar salameh
Great customer service every body works here is doing excellent job. Jesse is great and goes above and beyond to make every transaction an easy one
